email key file to open program not working

March 7, 2010 at 22:19:43
Specs: Windows XP
I have been sent email with key file to open program it is unreadable as it is in notepad and is all characters

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#1
March 7, 2010 at 22:40:38
What program? from Where? A key to activate a program is generally a string of letters and numbers that you enter during the install of a program. If you purchased a program that was downloadable, then you may have been emailed an activation key, but it generally will arrive in the body of the email text, or as an expirable link to a web page.

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#2
March 8, 2010 at 14:34:42
the program is avira premium security suite. I downloaded a promo version to try it out. The key came as an attatchment to an email which I couldnt read so I tried notepad now it is just characters and any further attemos to download the key come in notepad

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#3
March 8, 2010 at 14:56:17
What is the extension of the attachment?
If you don't see an extension, do the following:
Open My Computer > Tools > Folder options > View tab > deselect 'Hide extensions for known file types'.

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Related Solutions

#4
March 8, 2010 at 16:58:18
Many filee types will just look like junk when viewed in NotePad. If by any chance you saved the file and then used "Open With" you may have now set that file extension to permanently open in NotePad (and any others of that type you might receive). See #3 - we need to know the file extension.

some other bloke...


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#5
March 8, 2010 at 22:29:22
Yes I did try open with notepad. now if I tryto download it again it is in notepad, as for the file ext. all I can find is key. Sorry but new to all this

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#6
March 9, 2010 at 08:44:33
Have you still got the email? If so what is the complete name that is showing in the attachment box (including the file extension)? The file extension comes straight after the name - examples:

File.txt
File.exe
File.doc

We need this info to set your file association back again (otherwise something is now unlikely to be working correctly) and to try to solve the original problem.

If it comes to the crunch get the key sent again in order to just collect this information rather than opening the file.

some other bloke...


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#7
March 9, 2010 at 09:41:52
Two issues;

1. open the suite program, go to the licensing page, browse to the key file and select it. This will license your suite software.

2. correct your file associations. Perhaps this will help
http://www.pptfaq.com/FAQ00355.htm

BTW license files usually have some form of propriety encryption and as such are not readable.


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#8
March 9, 2010 at 11:07:57
It might be a compressed file and have an extension like one of the following.

filename.zip
filename.rar
filename.7

If that's the case, you will need the correct program to uncompress the file.


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