dvd/cd is spinning but when i click on it it

Sony viao Vgn-nr38m
January 6, 2011 at 10:30:26
Specs: Windows Vista
dvd/cd is spinning but when i click on it it does nothing i can right click and expore the contens i can even opy to desk top but it will not install also if i try to move say a folder in to a folder the only way i can get to finish the task is by starting task manager and force quiting

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#1
January 6, 2011 at 11:16:11
Sounds like a hardware issue. Have you tryes another DVD/CD ROM drive in your computer?

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#2
January 6, 2011 at 11:23:07
i dont have a external one to try dont you think i is some sort of softwear problem

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#3
January 6, 2011 at 13:00:43
The fact that clicking on a optical drive and it not running may just be a matter of the preference settings. If you can browse the contents then look for a file called setup and click on it.

The second issue you describe is confusing. Is that related at all to the optical drives, or just files in general?


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#4
January 6, 2011 at 13:41:13
files in general like i want to put somthing in to trash it starts the process then freezes so i have to fore quit but the file ct will have been put in to trash
or i can down load a file but it will not respond with 1 second left the i force quit and it has downloaded but i am unable to install

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#5
January 6, 2011 at 13:46:13
if i open the files on the disk and click set up the disk start to spin but stops and the program ie the file directory becomes none respondent force quit again

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#6
January 6, 2011 at 14:10:52
Is the optical drive listed by the correct model in Device Manager?

Did this happen all of a sudden or gradually.

Did you recently make any changes to your hardware or software?


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