driver is enabeled but not started! I dont know how to start

April 28, 2012 at 15:12:31
Specs: Windows XP Pro
I lost sound in windows media player and yahoo messenger. I see in device maneger that my realtek high definition audio driver is enabled but not started.how do I start the driver, I am useing windows Xp Pro edition.

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#1
April 28, 2012 at 15:46:35
Right click the RealTek audio in Device Manager and select Uninstall - Apply/OK your way out. Restart the computer and it will reinstate the software. See if that shakes it back into life.

Always pop back and let us know the outcome - thanks


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#2
April 29, 2012 at 09:58:54
Hi derek I did as you said and it still does not work I cant figure this out! I updated the driver and it says its enabeled and working properly but in sounds and audio properties window the default device says no play back device in both the speaker icon and the microphone icon and the settings in speaker and microphone are greyed out,the same thing is happening when I click the audio tab as the voice tab the settings cant be changed since everything is greyed out. The drivers enabeled but not running.


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#3
April 29, 2012 at 11:16:02
Assuming this is onboard sound (rather than an add-on card) go into BIOS and see if the onboard sound is enabled. Even if it is an addon card the same sort of thing applies - it has to be enabled.

I trust you know how to enter BIOS. If not, either consult (download?) your motherboard manual. I don't think we have the make and model of your computer but getting into BIOS is often either the F2 key or Del key - tap while Windows is booting.

Always pop back and let us know the outcome - thanks


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#4
April 29, 2012 at 11:25:16
Hi derek, I am useing a sony viao laptop pc. so does the same apply answer apply?

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#5
April 29, 2012 at 11:49:21
Yes answer still applies - almost certainly inbuilt sound.

I think F2 will get you in but it varies with exact model number.

Not sure why any setting in there should have changed but it is worth checking.

Always pop back and let us know the outcome - thanks


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#6
April 29, 2012 at 12:42:30
In Device Manager does it actually say "driver is enabled but not started" ?

Always pop back and let us know the outcome - thanks


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#7
April 29, 2012 at 15:21:04
Hi Derek, I did what you said went into my bios on a reboot and I scrolled thru the menue options and could not find where the onboard sound is! but everything looks ok as far as I know. I am not a wizard with pcs but I know what not to do. before exit I made sure the defaults were set to on anyway I made no changes in my bios (I dont know enough about it as far as the values so nothing was changed. Yes Im sure thats what it said that the driver is capeable but not running. I googeled how to start this but i am not getting an answer to how to start it! If I can this driver Iam pretty sure the problem will be solved.This is what happened ,some guy in yahoo messenger chat room has been booting voice on users in the room but after a reboot the users voice is returned. This is really driveing me batty. Its not the lap top im useing now is my other lap to its a sony Viao like I stated in prior message.I tried system restore before I found this site obviousely it did not fix it. Im thinking is there a way to start this Sony viao like with command prompt I dont know I do not like messing with the lap tops and wish there was somebody I could trust that id let them take control of my mouse and do the look thru whats going on inside my machien.I really dont know what to do with fixing this im stumped. Like I said If only I can get the driver started im almost positive this will be corrected,since the greyed areas in my device maneger are definatley not the way it should be. I know I should be abel to adjust those settings why else would they give me the option to change them.like I said iam bam boozeled on this one.wish you could see what I see like when I had a tech do a remote operation to look at whats going on with my machien.

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#8
April 29, 2012 at 15:43:04
This is likely to be a silly question (and probably the first thing you tried) but when you right click the Realtek sound device in Device Manger does it say Enable or Disable? If it says Enable then you just click on it. You can do the same by double clicking the device and selecting the drop-down near the bottom of its Window.

From what you've alreay said it seems it is already enabled but I thought I should just double check.

If you are not familiar with BIOS then it is probably unlikely to be disabled there because it is unusual for anything to have changed without user intervention. I might need the model number to unearth the exact setting details.

Did this fault just suddenly happen or was it after you did something?

Always pop back and let us know the outcome - thanks


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#9
April 29, 2012 at 16:06:36
Just for info, in BIOS it should go a bit like this:

Most likely it is under "Integrated Peripherals".
It could be "Onboard Audio," "HD Audio," "AC97 Audio," "Audio",
"Mainboard Audio" or similar.
Select "Enable" with the arrow keys and press "Enter."
Select "Save & Exit Setup" with the arrow keys, then press "Enter."

If it is already Enabled then you just exit without saving.

See also my questions in post #8 above.

If it was OK before you updated the drivers you could either do a driver roll back, or System Restore to a date before the change was made.

Always pop back and let us know the outcome - thanks


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#10
April 29, 2012 at 16:18:15
The device is reported as enabeled its just its not running this is what the problem is! and it also tells me that the device is working properly! this is why i am so confused! It is just it needs to be started. As for how this happend I was just chatting was not monkeying with any settings. I shut down the PC went to bed when I booted up the next morning my voice was gone!

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#11
April 29, 2012 at 16:23:31
OK, well if you've been through all I posted at 8 & 9 then it is most likely to be one of two things. Either the sound module has failed or somehow the software has screwed up. Its not really the symptom I would expect from a hardware failure tho.

I think the best bet is to try a Windows System Restore to a date before it went wrong. This should either fix it or add weight to the possibility of a hardware fault.

Looks like this is a tricky one - perhaps surprisingly sound issues can often be pigs LOL. Past bedtime here in the UK so I'll look back tomorrow. Maybe someone else will join in before then.

Always pop back and let us know the outcome - thanks


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#12
April 29, 2012 at 18:46:06
if you come across any suggestions just send please thanks for your time derek

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