Downloads disappear after shutting down

April 17, 2011 at 22:38:35
Specs: Windows XP
Ok so, I just bought a new notebook. The first time I turned it on I downloaded some files (pics,music,etc.) and I changed the desktop background & bookmarked some sites, after doing all that I turned my notebook of. The next time I turned it on all the files I downloaded we're gone! So did my new desktop background and bookmarked sites! And when I open the Mozilla Firefox browser it gives me the same welcome message (the on you get the first time you use it). This happens everytime I shutdown,all my downloaded files and the changes I did on my computer disappear.

See More: Downloads disappear after shutting down

Report •


#1
April 17, 2011 at 22:58:20
I don't really care if the Mozilla browser doesn't save all my bookmarks and usernames & passwords,I actually like the browser being like that.I just want to keep my downloads and the changes I did on my computer(like the desktop background). Please help me!!!!!!!!

Report •

#2
April 18, 2011 at 08:57:15
U may have a securitycard... can u save something on your desktop that u have made...a document or something...?

Report •

#3
April 20, 2011 at 02:51:39
no,it just disappears after shutting down :( Please help me.........

Report •

Related Solutions

#4
April 20, 2011 at 07:57:38
Is this a new or used (yes I know you said new but you could mean new to you) notebook? If it's used, it's possible the previous owner installed Deep Freeze or Steady State on it. If it's new, call the manufacture's tech support.

Report •

#5
April 20, 2011 at 10:25:03
it's brand new. Please help me solve this problem. Thank you for those who replied to my question :)

Report •

#6
April 20, 2011 at 13:34:29
If it's new, then why don't you call tech support?

Report •

#7
April 20, 2011 at 22:34:28
It sounds like it's reverting back to factory defaults on boot (similar to what Deep Freeze and Steady State are designed for).

Can you post the contents of your "boot.ini" file? This could be helpful in diagnosing the problem.

Check the "Processes" tab in "Task Manager" to see if either Deep Freeze or Steady State are running on your machine. If so, we can help you disable it.

Please let us know if you found someone's advice to be helpful.


Report •


Ask Question