desperately need help to save files

September 12, 2010 at 18:11:13
Specs: Windows XP
My laptop totally crashed. I tried to repair Windows XP via repair /p function, it scanned and repaired (seemingly), but when re-started I can see the documents, pictures etc, but can't open them (not even in safe mode).

My laptop doesn't recognize USB or an external harddrive, it recognizes CD/DVD but when I try to write folders on CD and/or DVD it creates an error log and shut down (not even in safe mode).

Before formatting, I desperately need to save my files (a lesson learned about the value of back-up hard way). How can I do this when I can't plug in an USB or external drive nor when CD/DVD is not working.

Help amazingly appreciated....


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#1
September 12, 2010 at 19:16:52
Safest way now to recover the data is to Slave your HD to another HD/comp ( no need to bolt it in, just cable it & leave it outside the case ) & copy dad's stuff ( don't forget your emails & address book ) onto the other HD or other media.
You may have a choice of jumper settings on the master HD, such as master with slave or ms.

Notebook / Laptop Hard Drive to Desktop Adapter (2.5" to 3.5")
http://www.geeks.com/products.asp?c...
http://www.geeks.com/details.asp?in...

Also, whilst slaved to another computer, run all the infection tools on that comp to check your laptop drive.

After doing the above, I can advise further.


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#2
September 12, 2010 at 19:52:14
I have another laptop that I can slave the HD. Thank you so much for the suggestion. Is there a website that explains how to slave the HD step by step?

Thanks again....


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#3
September 12, 2010 at 20:20:29
You may not be able to slave it to another laptop without using an external USB enclosure. I suspect laptops may lack the extra internal connections for a second harddrive.

Goin' Fishin' (Some day)


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Related Solutions

#4
September 12, 2010 at 21:39:40
"Is there a website that explains how to slave the HD step by step?"
Not to my knowledge, like Richard says.You can have a look.

slave laptop to laptop

http://www.google.com.au/#hl=en&q=s...



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#5
September 13, 2010 at 18:42:04
Hmm, it is clear from the replies that you sent me that I can't slave my laptop to another laptop without an external USB enclosure. So, can you please recommend me an enclosure that will help me slave laptop to laptop. Does such a thing exist? Or do I have to go with Johnw's initial recommendation of Notebook / Laptop Hard Drive to Desktop Adapter? I don't prefer this as I don't own a desktop. I only own 2 laptops (mine a crashed Toshiba and my wife's fine working Sony Vaio)

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#6
September 13, 2010 at 18:42:32
By the way thanks for taking the time to help me....

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#7
September 13, 2010 at 19:05:17
I once came across the similar problem. My friend recommend a certain recovery tool to me and I use the software to open the documents that cannot be opened. Maybe you can try some recovery tool.Good luck!

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#8
September 14, 2010 at 07:20:26
Hi bettylovelife, what was the recovery tool? Thanks...

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#9
September 14, 2010 at 08:31:09
I would suggest the first tack would have been to get usb working on the laptop.
Unless of course usb is totally dead on the laptop.

If you go to device manager and scroll down to the bottom to see Universal serical bus controllers, do you see yellow exclaimation points here?


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#10
September 14, 2010 at 09:09:07
yes, i can hardly get into device manager. i have to go through toshiba pc diagnostics, as right clicking the my computer basically shuts down the laptop.

nevertheless, when I get into device manager, yellow exclamations appear on:
ethernet controller
modem device on high definition audio bus
high precision event timer
microsoft system management bios driver
intel(r) ich9 family usb2 enchanced host controller - 293a


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#11
September 14, 2010 at 09:39:30
If you could get the intel(r) ich9 family usb2 enchanced host controller installed you could access usb devices again.

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#12
September 14, 2010 at 09:45:04
Here is the best solution for you:
http://cgi.ebay.com/ws/eBayISAPI.dl...

I use it all the time to retrieve info from failed drives, just plug it into a usb port

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#13
September 14, 2010 at 09:49:01
Hi XpUser4Real, this is to slave my laptop's HD to a desktop right? The only problem being I don't own a desktop. If it is something else, please let me know. Thanks so much...

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#14
September 14, 2010 at 10:46:24
you can slave it to a desktop or another laptop, it is a usb adapter

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#15
September 14, 2010 at 10:58:37
any chance ebastu of getting the usb driver installed? If not perhaps taking the laptop to a computer shop so they can burn you a dvd of your info may be in order.

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#16
September 14, 2010 at 12:19:46
Another way is to get someone to burn an ISO for a Linux Live CD (such as Puppy Linux). You then set the boot order in BIOS to see the CD drive first, and boot the machine with the Linux CD in the drive. Linux will then run from the CD using RAM so you will be able to copy your files onto a Flash Drive. For info, everthing in Linux is single click. Using the CD will not change anything - once you remove it you wil be back where you started.

Note that I am assuming that the hardware is OK and that it is a Windows system problem that is causing your issues.

Ms Hulot goes horse riding


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#17
September 14, 2010 at 13:48:55

You said
'I desperately need to save my files'
solution #12 should work for you.

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#18
September 14, 2010 at 14:31:45
Not sure what to say? – Not sitting at the system

Desperate - #12 – this is the way to go
Get adapter kit, user manual for access to hard drive inside case

What happens with these quickies:-

Windows Advanced Options Menu – F8 as for Safe Mode – these options available?

Last Known Good – try this
Command Line – WXP System Restore points available?-
%systemroot%\System32\restore\rstrui.exe – try this


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#19
September 14, 2010 at 15:44:50
Thanks for everyone for their helps and comments. You really keep me motivated to find a solution and not panic!

In the end I couldn't get the USB driver re-installed, but found again on this forum recommendations about a Linux based software called Knoppix. I burned an image of it to a DVD and booted the laptop from it. Then my USB worked just fine, I plugged in a borrowed external drive and stored all my folders into it. My laptop is getting re-formatted as I write this email and I am buying an external drive myself to o regular back-ups from now.

Again thank you all for the tremendous support!


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#20
September 14, 2010 at 16:05:08
Glad to hear you got it sorted and thx for popping back. Yep, either Knoppix or Puppy Live CD's (probably all others) will give you an immediate USB drive.

Ms Hulot goes horse riding


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#21
September 14, 2010 at 16:10:47
"about a Linux based software called Knoppix"
Good work ebastu, I was not game to suggest the above, until you saved your info, if your skill level was not good enough, things go haywire very easy.

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#22
September 14, 2010 at 16:53:14
Again thanks to you all for keep me trying and motivated. I couldn't believe how many replies I got, never expected so much help offered. Greatly appreciated...

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