desktop icons vanished when trying to log on.

June 1, 2012 at 08:55:39
Specs: Windows XP
when i log in it goes to the page with my user name.i click on it and it goes to my desktop but all of the icons are missing. it then starts to log off retuning to the page with my user name. help, please.

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#1
June 1, 2012 at 12:23:08
Sounds like something (probably a virus) messed up the permissions on your user profile folder. If you have another administrative user on that computer, I would log in as that and create a new user account, and copy the files from the old one to the new one. If you don't, seek professional help.

--
Andrew Leonard
BL Technical Services
IT Support for Small Businesses


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