Dell with XP Operating System

April 5, 2010 at 07:00:20
Specs: Windows XP
My father has a three year old Dell Diminsion. It is one of the inexpensive, bottom of the line models, i.e. slow. Recently a download occurred in a few seconds called Security Scan. This software seems to have taken over the machine, as you cannot do anything with the machine anymore, as it intercepts everything. My father has no reload CD's. He has a lot of information on this computer and would like to get it back. I was wondering if you have any advice about how to recover this machine?

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April 5, 2010 at 07:38:01
... does it also display "Internet Security 2010" ?

... if so the link below may help:



... Posting is provided "AS IS" with no warranties

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April 5, 2010 at 07:49:13
Use this free program and it should get rid of it. Use the deep scanning option on the uninstaller second screen.

Religion is what keeps the poor from murdering the rich.


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April 5, 2010 at 08:01:03
You will have to stop this spyware from starting at startup. Go into MSCONFIG and disable the spyware item. Reboot machine. The spyware will not start and you can install programs now. Install, update and run Malware Bytes. That should get rid of the spyware.

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April 5, 2010 at 09:42:00
This is Bill. Thanks for all the suggestions. This looks very similar to the virus that is running on Dad's computer. I did try the MSCONFIG, but it intercepted it. I am going to his house later today and try all your suggestions. I'll keep you updated, as this virus is an 'interesting' one. Thanks again.

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April 5, 2010 at 10:10:47
Disable System Restore before you do anything.


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April 5, 2010 at 12:50:35
Make a Linux Mint 8 cd and boot to it. It will allow you to access your files and get them back to a network share or usb or cd/dvd.

Then might see if that model has a recovery partition. Either on boot or with a cd you get from Dell you can recover the system to OEM state.

Playing to the angels
Les Paul (1915-2009)

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April 5, 2010 at 14:37:24
Formatting a computer just because you have some malware are you guys crazy. I am not saying it might be what you will have to do in the end but why not try some anti-virus software FIRST, before you format?

Try installing and using this...

And the next time reconsider downloading any thing that says fre scan.

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April 5, 2010 at 23:52:57
mmm... All useful advice... and a bit more...?

The first item to consider is data (files/stuff you wouldn't wish to lose...) and to preserve/safeguard it. Boot system (as per Jethro) with a linux variant on a CD/DVD. I tend to use knoppix or ubuntu; never heard of "Mint"... - new one for me..., - both a free ISO to download, which save to a hard-drive; then burn to a DVD; boot with that DVD.

This wil load itself into RAM only and leave system as is as a resource to that Linux OS. Access hard-drive and copy data off to optical-media and/or a an external hard-drive. Verify they are OK (accsessible) on at least one other system too.

Once data "safe" (and still booted via "Linux" variant) go to and run "housecall" freebie scan; and let it run a full scan... It may take a while - so coffee/tea 'n toast/cream buns etc. time...? Anything it quaranitines - delete it.

Then reboot system as per norm and disable System Restore (as per Jeffiner); then - before loading/installing anything new in terms of clean-out utils etc... - go on-line again to; again rerun their freebie Housecall util. As before... let it run a full scan (can take a while... - so time agtain for tea/coffee 'n toast etc..).

As before - anything it quarantines - delete it; then reboot - without System Restore enabled, and see what happens re' pests varoius. If things are better... then re-enable System Restore.

Why the double-scan at Trend? Mainly to ensure that when system is rebooted from XP and System Restore is still active (initially) it doesn't redeposit any nasties that it knew about... Disabling System Restore and then a rescan etc... will ensure that System Restore won't redposit anything nasty it "knew" about...

If no improvement then look at other scan utils. If you don't have Windows Defender installed then install and run it. It's the one decent util from M$-land that actually does wot is sez it duz...

A last resort is of course a restore to factory gate/delivery state; but don't go there untill all other avenues have been explored first. If you don't have the disks from Dell they will usuall replace them possible free - otherwise a wee sum);. And usually there is a reovery partition at the start of the drive too (a small "hidden" partition). This is usually accessed/run etc. via an F-key combination. A trip to Dell-land - or a browse of the user manual will elicit whath combinaation of keys to use to access/invoke the recovery routines various.

But first... safeguard data?

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April 6, 2010 at 07:18:13
Hi again,

This is Bill the originator of the problem. It turned out not to be the Internet Security Scan 2010 virus, but another that looks a lot like it. After I did a properties on the icon, I managed to trace it down to the C:\Windows\Prefetch subdirectory and was able to intercept it before it loaded by running msconfig. However, before I did this I linked the (virus) desktop icon to another EXE, Specifically I used Outlook Express. This seemed to confuse the virus long enough to allow me to run MSCONFIG. Once I was able to do this I was able to disable it. The name of the EXE is

After I did this I was able to get to a DOS promopt and delete this EXE. It is still showing up in the MSCONFIG list, even though disabled. I imagine that this is due to a registry entry??? I haven't made many changes to Windows registry (I'm am old school mainframer), Any suggestions would help, but this seemed to eradicate this virus. Thanks again for all your help and suggestions as they both pointed me in the right direction and allowed me to take the steps necessary to remove it.

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April 6, 2010 at 07:32:19
mmm - Usually a good idea to dsiable system restore when running clean out routines; not the least running a/v etc... And I suspect (pure theory) that tweaking the registry to sme end might be another similar situation?

But first set a restore point; and also backup the registry... as is...?

And thank "you" for posting back; so very few do overall... Feedback is useful for others to come across in the future - either via redirects within CN or vvia a google/yahoo etc. trawl...

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