Solved dell Latitude stuck on Logo www.dell.com to bios revision

riider September 28, 2013 at 04:47:53

I'm guessing you attempted to update the BIOS. What's the model number of your laptop? Did you have the AC adapter plugged in when performing the flash?

Yes I have my power cable connected, however I couldn't able to enter to the bios update into it, model is Dell Latitude D610 series, at first it was not able to see the Operating in the hard disk trying into bios to allowed it to see the Hdd and the OS into it, restarting and stop at www.dell.com Latitude D610 series. bios Revision A03

HopperRox September 28, 2013 at 06:59:14

Well I wouldn't be flashing the bios unless you have a specific reason to. What happens if you remove the hard drive? If you are seeing the dell screen, but nothing else, it is likely a hardware issue. Try taking out the hard drive, if it boots and says hey no operating system, then the problem is likely a dead/dying hard drive. You can download Seatools for dos, make a bootable CD, start the computer, boot to the cd and do a basic generic test, if it passes do the extended test. If all those pass, perhaps you need to reinstall the O/S. A bad ram module could also halt the "post" process as we call it. http://www.seagate.com/support/down...

Derek September 28, 2013 at 08:01:17

BIOS updates are NOT something you do on a regular basis like Windows and program updates. They are very rarely needed and should only be applied when there is a very specific listed issue that the update will solve - often it is to accommodate a new processor etc. If they go wrong you will need a new motherboard. Always pop back and let us know the outcome - thanks

DAVEINCAPS September 28, 2013 at 21:10:10

The bios version probably shows on the Dell logo screen and may not be there because of a bad upgrade attempt. Are we sure he tried to do an update? It might be frozen due to some hardware problem.

OtheHill September 29, 2013 at 10:39:21

Did you attempt flashing the BIOS to circumvent passwords?

Thanks all guys who trying to give a good help for discover some other problem that made my Dell latitude D610 to stuck of dell logo. The intel chip has been loose from the mother board since I press it down it log on fast and released stuck again I had some one to press it several time and now I can use it normal Thanks again Markangel

Derek October 10, 2013 at 09:54:22

✔ Best Answer

You would need to find someone very good at soldering to permanently fix it. Motherboards are often multi-layer and it is easy to solder things together that you shouldn't. In manufacture they are fitted by flow soldering (bath) techniques. Thanks for the feedback. Always pop back and let us know the outcome - thanks

Thanks Derek, I have learned something, if I get something more I wouldn't hesitate come back and ask for a help

OtheHill October 10, 2013 at 15:41:39

Are you sure it is the chip, and not just a heat sink? The link below has a couple of refurbished baords for that laptop for $29. http://www.discountelectronics.com/...