Dell laptop BIOS no longer recognize HDD after using DBan

July 24, 2012 at 08:14:23
Specs: Windows XP
I was preparing some old computers for donating to Goodwill and I used dban to wipe the hard drive clean. The other computers worked fine, but the Dell 4600 can no longer recognize the hard drive so I can't reinstall the original Windows XP. I've tried changing the BIOS but there doesn't seem to be any choices that work. I downloaded the correct bios from the Dell site to a floppy, but my PC can't read the floppy without an OS. Can anyone help?

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#1
July 24, 2012 at 08:27:26
Check the cables and see if any are loose on the inside.

You've been helped by a 14 year old.


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#2
July 24, 2012 at 08:31:43
If they are all good, then try the hard drive on another computer if you can or get a hard drive caddy.
If its not recognised on the second computer then you,ve got an dead hard drive.

Also can you hear clicking noises or can you hear the hard drive platters spinning (humming noise).

I am a hardware guy not a software guy but i try to help.


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#3
July 24, 2012 at 09:13:00
"my PC can't read the floppy without an OS"

A BIOS update isn't going to help, but regardless, you don't need an OS to do the update.

Make sure the floppy is listed 1st in the boot order. Then boot off a WinME boot floppy & select "minimal boot". After it stops at the A:\> prompt, eject the floppy & insert the floppy with the new Dell BIOS on it. If the BIOS file is something like 4600_A02.exe, simply type 4600_A02 at the A:\> prompt & press ENTER.


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Related Solutions

#4
July 24, 2012 at 12:19:32
A BIOS update is unnecessary in order for a computer to work. They are only invoked when you need some quite specialized feature. If it goes wrong your motherboard is wrecked.

Always pop back and let us know the outcome - thanks


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#5
July 25, 2012 at 07:10:45
Hi bunnyrabbitt

My name is Ananya and I work for the Social Media and Community Team at Dell. I regret to hear about the issue you are facing . In Bios if the hdd is not getting detected try doing BIOS defaults, if it still does not work try reseating the hdd cable or try a different hdd cable and also try a different hdd slot and see if it works.

Glad to assist you!

Thanks and regards
Dell_Ananya_K
Dell Social Media Responder
https://twitter.com/DellCares
http://www.facebook.com/Dell


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#6
July 25, 2012 at 08:04:44
@Dell_Ananya: How come all of the Dell social media people have decided to come volunteer on this site?

You've been helped by a 14 year old.


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#7
July 25, 2012 at 08:11:43
Maybe they are spying on us???

I am a hardware guy not a software guy but i try to help.


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#8
July 25, 2012 at 15:39:46
Perhaps...maybe looking for young people to employ :).

You've been helped by a 14 year old.


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#9
July 25, 2012 at 17:24:22
Did you notice that the Dell responders NEVER answer back in to a Thread? I find that pretty strange....

Some HELP in posting on Computing.net plus free progs and instructions 7 Golds


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#10
July 25, 2012 at 17:57:17
Maybe they have time for one post, but not for any replies. There must be 5 or 6 of them around on this site. Very odd... (and strange ^^)

You've been helped by a 14 year old.


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#11
August 1, 2012 at 19:24:12
thanks everyone for your help. I tried checking all the cables and that didn't help. I didn't know how to find BIOS defaults. I ended up donating the computer as is without fixing it, but now I wonder if a dying CMOS battery might have caused the problems I was having.

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#12
August 1, 2012 at 20:12:56
Maybe... its gone now though :).

You've been helped by a 14 year old.


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