Dell desktop USB Keyboard & mouse not working

Dell / Dimension e510
May 26, 2010 at 15:25:41
Specs: Windows XP Media Center Edition
Okay guys a guy brought me his computer today and his keyboard and mouse and said nothing was working so I boot it up and the mouse and keyboard do not respond, how ever the keyboard works in bios and both work using a ubuntu live disk. The computer has no ps2 ports and I am at a loss of what to do next help me out

edited by moderator: Post moved from Security & Virus Forum to Windows XP Forum

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May 26, 2010 at 16:57:15
Make sure the Num Lock light is not on.

Can you get into Safe mode.

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May 26, 2010 at 18:13:13
when the computer boots the numlock light is on also no, when I press f8 and choose safe mode it takes me to the login sreen where the mouse and keyboard stop functioning

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May 26, 2010 at 18:35:53
When you F8, do you get Debugging Mode?
If so select it & press > Enter.

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Related Solutions

May 27, 2010 at 23:35:01

It is due to keyboard drivers are not present/disabled. Since windows may not need specific drivers of its own brand, you can stilll access your machine if you connect keyboard from microsoft. While to detect devices from other brands needs specific driver softwares.

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May 29, 2010 at 09:40:54
thanks for the help guys but I wound up reformatting the system

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May 29, 2010 at 21:38:10
A little extreme, probably a little premature.

You have to be a little bit crazy to keep you from going insane.
If all else fails, read instructions.

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