cursor gone new mouse did not fix

September 10, 2010 at 02:26:44
Specs: Windows XP
My cursor suddenly disappeared, usually a new mouse will fix that but not in this case. I have a new cordless mouse on the machine, but still no cursor. Pointer is fine. Windows XP Home, computer up to date apart from the .NET framework which will not load from Microsoft (and I cannot kill the continually failing update, Microsoft has been of no help). Clean of any infections. Help pls!! Thankyou

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September 10, 2010 at 02:48:58
Swagette, if you have a pointer, but no custom cursor, I'm thinking you have some sort of nasty (virus, worm/trojan, etc.) resetting it. Several do that.
Be aware that a virus and a Trojan are similar, but not the same. Many times, an AV detects one it can't clean, other times, it gets missed entirely.
If you need to clean one, Superantispyware (info only. I’m not paid for recommendation. WARNING! FYI, a full scan on mine takes over an hour.) can do the job and you can get it free @:
among other places. They have a Vista compatible version if needed. Dunno about Windows 7 or later.
If it turns out that you need to use it, be sure to update Superantispyware prior to running and disable 'restore' (restart after cleaning) so the nasty doesn't get put back. They just released a new update recently and it changes all the time. Things are in a constant state of flux.
The restore thing is critical. May not be your deal at all, but won't hurt anything to try
Ed in Texas.

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