creating bootable USB key to restore Win XP

Toshiba / P30
July 24, 2011 at 18:58:05
Specs: Windows XP SP3, 3.2/512MB

Okay I have searched and searched and found a lot of info but nothing that seems to be able to sink into my p brain.

I need to restore my Toshiba P30 to how it was shipped from the factory. However my DVD drive no longer works so I am looking for alternatives. I looked at the recovery DVD on another machine and there is only 1 file on the DVD disc (DFQ000A0.PQI) so I was thinking of a way to make a USB key bootable and then execute the above file.

I have been successfuly making my USB key bootable by using WintoFlash, but when I boot fro the USB key it wants to install windows from whatever was put on the usb stick. What can I do so I can get it to execute my PQI file?

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July 24, 2011 at 21:10:39
This may be easier.

I'd like to know what Device Manager is saying. Upload screenshots if you know how.

Start > Control Panel > System > Hardware > Device Manager
This is how it should look, no red or yellow marks.

Now click on the + alongside the DVD/CD-Rom drives.

Right click on the drive & select Properties.

On the General page ( usually the 1st page to open ), go down to Device status & tell me what it says in the box.

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July 24, 2011 at 21:21:08
Hi John,

That's the issue. When I go to device manager there is not DVD/CD ROM section listed.

Let me know how to include a screen shot and I wil post one.

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July 24, 2011 at 21:32:14
"device manager there is not DVD/CD ROM section listed"
That means it is not being picked by the bios, which is probably a cabling problem.

Was it working?

Have you fitted other drives recently?

"Let me know how to include a screen shot and I wil post one"
Easiest way is to upload to a site of your choice.

Make sure Shell Hardware Detection Service in Services, is set to Automatic.
To access Services.
Start > My Computer, right click & select Manage.
Click on the + next to Services and Applications.
Click on Services.

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Related Solutions

July 24, 2011 at 21:52:31
Hi John,

Yes the DVD was working at one time. I am not sure when it stopped working. This laptop is really old so I just assume the DVD died. The interesting thing is when I boot up the computer, the light on the DVD lights up for a bit as if the bios has detected it, but when I get to windows it is not there.

I have added any other drives recently although I did have this drive out as I had to take the laptop apart and blow it out to solve an over heating problem.

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July 24, 2011 at 21:59:12
Do the Services check 1st & if needed, open up & check your cabling/jumper settings.

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July 24, 2011 at 22:13:41
yes sorry I already checked the services. It was set to automatic. If it was a cabling issue would the DVD light still come on. In hindsight I seem to recall it doesn't have a cable. The drive fits into a slot, almost like a card fits into a motherboard. I could take the drive out and make sure it is seated properly.

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July 25, 2011 at 13:12:26
Borrow a usb dvd drive from a friend.

1/3 of highway deaths are caused by drunks. The rest are by people who can't drive any better than a drunk.

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July 25, 2011 at 22:38:44
hi John,

great news. The problem was the drive wasn't seated properly. The problem must have occurred when I took the machine apart to fix the over heating problem. What threw me off was that the screw hold lined up with the screw to hold the DVD drive in place. I must have got the mother board out of alligment just a bit because when I push the drive in poperly so it is seated the screw hole no longer lines up.

The good news is my drive is fixed and working. The bad news is anyone reading this post won't get the answer they were looking for. Thanks for your help. You don't know how happy I am to have my XP laptop working again. Hopefully I can get by for another year now.

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July 25, 2011 at 22:59:46
Nice work bccamper, you should be Ok now for quite a while, keep in mind it is mainly ourselves that cause a lot of computer problems.

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