|Yeah, sounds like it really made a mess of things. If you don't know how to wipe the hard drive & reload windows from scratch, take it to someone who does. If possible, copy out all your important photos, videos, word docs, etc before having it worked on. And in the future, don't fall for the snake oil claims of so-called "fix it" software. Had you googled up some reviews, you would have found how poorly rated that particular program is. Here's a few examples from Amazon:|
"Stay away from it - it claims to "fix" things ... yet it does more damage than anything else!"
"I should have known better!!!! It ruined my computer and I will have to take it to be repaired."
"Fix-Utilities 9 should be retitled: "Screw your computer, Sucker!""
"PC Fix-it Utilities 9 Professional software is a DISASTER."