|Oops - I forgot this computer has Vista on it - the following applies only to 2000 and XP. |
"Are you sure it's not the System Configuration Utility window ??
If it's System Configuration Utility, there is a small blank square box on the left of it - click on the box to insert a checkmark in it - click on OK at the bottom of it's window. It won't pop up while booting after that, unless you have made a change with msconfig and are not loading something that was previously loaded . "
"Positive it's system properties."
In that case, something is screwed up ??
" I can take a screen shot if you want,"
That may be helpful. You can store image files on certain web sites on the web for free for a limited amount of time, and you could include the URL (address line) of where it is there in a post here.
"As for system restore that's the first thing I tried to do, but it said you can't perform one offline,"
Huh ? That's oddball too
I get no such message in my Vista Home Premium installation when I try to use System Restore, when I have booted normally.
Apparently System Restore in Vista does not show restore points older than 5 days unless you click on a box to insert a checkmark.
"The parameter is incorrect. (0x800070057)"
Apparently that's a generic error message - you can get it in 2000 through Windows 7.
That MAY be an error message you get when you type something incorrectly as well.
How long ago did your sister first use Hitman ?
Do you have a Vista DVD ?
It sounds like your Windows installation needs to be repaired.
Go to Computer - the C drive - Program Files folder.
Is there a folder listing for Hitman there ?
If there isn't, it may be listed under the software maker's name. Search the Program Files folder for : hitman
If you find no hitman there, search the whole C drive.
Go to Services
Control Panel - Classic View - Administrative Tools - double click on Services.
Expand the window.
Find the Hitman service, RIGHT click on it, select Properties
Startup type - click on the box on the right of that, DISABLE the service, click on OK at the bottom of the Window
Close the Services and Administrative Tools windows.
Restart the computer to see if the Hitman service no longer loads.
Click on the Vista icon (that's Vista's Start icon) bottom left of your desktop screen.
In the Start Search box, type: msconfig, press Enter.
Click on the Startup tab.
Look for a line that has a checkmark that is loading something for hitman - the file name at the end of the line may be a good clue.
You can place your cursor over the line at the right end of the Command box in the top bar so it shows crossed lines, then hold down the left mouse button and drag the line to the right, and use the scroll bar at the bottom of the window, to see the file name at the end of the line.
Click on the checkmark at the beginning of the line to remove it.
Click on OK at the bottom of the System Configuration window.
Restart the computer when prompted.
Run msconfig again.
Is the subject line still disabled (no checkmark at the beginning of it) or is there two identical lines, one disabled (no checkmark) , the other enabled (has a checkmark) ?
In the latter case, the hitman line is being loaded elsewhere.