computer randomly rebooting

Ecs elitegroup / Amd athlon
July 17, 2009 at 20:52:13
Specs: Windows XP
OK, i have a home pc me and a friend built, its an Amd with 4gigs of ram, and ecs mother board,2 hard drives, dont remember much other specs. Ok my main problem is that it just reboots randomly. So far by process of elimination ive taken out the heat factor, since ive done a some temperature tests and everything seems ok, i dont think its the power supply since i can be running every program on my pc while burning a cd and it wont reboot, one crazy thing that ive notice is that i took out one of the memory sticks and the computer wont reboot at all, now, i tough it could be a bad memory stick, so i bought new ones, well, it keeps on doing it, the funny thing is that it reboots only when the 2 memory sticks are on, if i take one out, doesnt matter which, it doesnt reboot.

anybody have an idea??

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July 18, 2009 at 04:04:45

It may be a fatal error that is causing the computer to restart. You can easily stop the restart problem by changing your system
features to restrict automatic startup when your computer's having a problem. Here is how:

Use System Failure Settings to Stop Automatic Restarts.

1. Click Start and Open the Control Panel
2. Go to System and Maintenance, Click on System.
3. Select Advanced System Settings and choose Advance tab.
4. Under Startup and Recovery, click on Settings.
5. Under System failure uncheck Automatically restart.

Check out the event viewer to see what happens before the reboot


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July 18, 2009 at 09:36:21
Hello, thanks for the reply, and about the automatic restart, i already unchecked the automatic restart feature a while ago but it keeps on doing the same thing and i dont get any blue screen or anything.

This thing is driving me crazy, right now im watching the event viewer to see if theres any problems logged in here that might be causing the machine to reboot but right now the only problem listed is one that says something like "the apple mobile devicce service failed to start" so im gonna try and fix that, which i really doubt could be the one thing creating this whole mess.

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July 18, 2009 at 10:46:21
Ok, so i fixed that apple problem by disabling them on the services section inside of msconfig, it appears they stopped showing, also noticed another problem in the event viewer:

DCOM got error "The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. " attempting to start the service usnjsvc with arguments "" in order to run the server:

also, already took care of that one, it had to do with some msn messenger files that i already had uninstalled, so i backed up the registry and erased those entries.

Ok, ive been running the computer for at least more than an hour now and it hasnt shut down, so im hoping it was that apple file the one causing all my nightmares.

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July 18, 2009 at 13:30:08
sorry if i keep posting and posting, but im documenting as im doing more tests.

Ok, so those problems that appeared on the event viewer were solved and the computer still shuts down randomly.

I considered the heat factor again, since i was noticing how the temperatures were a bit higher when i runned the computer with both memory sticks, so i installed a second fan just in case, well the computer temperatures are down but the damn thing keeps on rebooting.

Im starting to think that it is indeed the mother board, probably the memory modules are busted in some weird way, since whenever i run only one memory stick, in either of the modules it runs fine. Also, ive tried with 2 pairs or memory sticks, one of them new, thus eliminating the posibility that it might be a busted memory stick.

so just in case you guys have other ideas, i might start shopping for a new mobo, since i just about did everything i could to find the problem.

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