computer freezes while loading windows

June 16, 2010 at 13:23:52
Specs: Windows XP
I have an old Gateway 1600 that worked good up till I put in new ram. I bought the correct type, put it in correctly, and now it won't boot up. It boots in safe mode-connects to the internet and all. I went onto the bios and changed the memory type; ECC.from non-ECC. The machine supports it. The HD is fairly new. Can the RAM be bad? I don't know where to start.

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#1
June 16, 2010 at 13:29:14
If it boots into Safe Mode then it boots. You may have dislodged some other hardware or cables when installing the RAM.

Are you sure that the computer supports ECC RAM in the sizes and speeds you bought? You are not mixing the two types are you?


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#2
June 16, 2010 at 13:40:02
the info I got was from Gateways support site. It says the machine support ECC & non ECC. They are all 256 mb--4 pcs. Think the ram is bad?

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#3
June 16, 2010 at 13:51:00
To clarify, all 4 sticks of RAM are ECC? Not mixed ECC/non ECC?

Skip


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Related Solutions

#4
June 16, 2010 at 13:54:52
correct. all ECC.

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#5
June 16, 2010 at 13:59:24
I think I'll try and pull one stick, then try starting it up. Try all four to see if one is dead.

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#6
June 16, 2010 at 14:00:00
Download memtest86 and create a bootable disk. Boot to the disk to run.

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#7
June 16, 2010 at 14:22:22
thanks. I went to try and replace two new with two old, and now when I plug in the machine it automatically comes on without pressing the button. it's staying orange, not green. Won't come on at all. ARRGH

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#8
June 16, 2010 at 14:29:26
You can't mix ECC with non ECC RAM.

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#9
June 16, 2010 at 14:46:33
got it running again in safe mode. going to try the mem test.

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#10
June 16, 2010 at 15:47:15
pulled all the plugs and put them back on. After three tries it finally came on in normal mode. Firefox crashes as soon as it starts. Oh well, if my kid can can do homework on it for a little while, then it's done it's job. thanks for the help folks.

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#11
June 16, 2010 at 15:53:52
If it ran OK with the old RAM then why not just return to it?

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#12
June 16, 2010 at 16:06:13
only 386mb. I know 1gb isn't much, but using just 386mb is just painful.

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#13
June 16, 2010 at 19:03:14
Then why did you buy ECC RAM? No need for it in your circumstances.

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#14
June 17, 2010 at 02:43:04
You should visit customer service center and check out your RAM and other part which is not working properly. ITEZY provides every support for online technical support system.


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