clicked on deny on zone alarm unknowingly den

Zone labs Zonealarm pro firewall (full p...
April 17, 2010 at 18:55:24
Specs: Windows XP
When Zone Alarm popped up I unknowingly
clicked deny, not knowing i was denying the
internet. Now my internet wont work at all. I
tried to uninstall ZA, but that didn't work. I
cannot do a system restore but I dont have a
restore point. Tried new IP address but that
didnt work. When I try to go on the internet
now it says connection refused.

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#1
April 17, 2010 at 20:10:28
You need to reset permissions for it's firewall. I am not specifically experienced with this product, but you should look on the control panel for firewall settings and make sure your browser(s) are listed as having internet access.
Alternately, you can uninstall zone alarm, make sure your internet works, and either reinstall more carefully, or use windows firewall and another antivirus program.

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#2
April 18, 2010 at 11:10:18
Thank you for the info, but it did not work. Have tried everything
and it still isn't working.

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#3
April 18, 2010 at 21:54:47
Do you have more than one firewall active at once? If you have windows firewall active and install another without deactivating the first, you have a conflict. Try turning off windows firewall, and repeat uninstall, test, reinstall, test. go only to extremely trusted site if firewall is turned off (windows update is safest and bypasses 'home page', but a few others come to mind also).

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Related Solutions

#4
April 18, 2010 at 21:55:58
If internet explorer does not connect, you can also try Firefox and see if it connects.

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