cd\dvd drive not reading movies dvd on Vostro

Dell Vostro 1510 laptop computer (intel...
September 22, 2010 at 08:37:06
Specs: Windows XP
Does not recognize CD CD ROM or DVD with Microsoft XP , when using Ubuntu the CD/dvd are immediately opened on Vostro 1510. Tried to reset factory setting to no avail.
What am I missing?

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September 23, 2010 at 11:53:56
What's the exact error message?
Can you see any related entry in the events log?

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September 23, 2010 at 13:08:54
No error message on screen, the disk runs for a while then stops, when I go to my computer : there is no evidence that I have a CD driver .

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September 23, 2010 at 16:36:01
What's shown in Device Manager under DVD/CD?

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Related Solutions

September 23, 2010 at 16:36:51
You can get to the Events Viewer quickly by typing eventvwr.msc in the Run box then hitting Enter.

Also worth looking in Device Manager to see if there are any errors to do with CD/DVD drives showing. Usually errors show a red or yellow symbol.

Ms Hulot's boat

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