I have been trying to solve the problem but to no avail. I can't see the icons on my desktop not in my START menu. I try to right click on the desktop and nothing appears. I can only see the desktop if I open the desktop menu which I did because I inserted a disk and that came up with the desktop and other icons on that pop up. I cannot drag things to my desktop either. Is there anything I can do? Thanks
Press CTRL+ALT+DEL and start TaskManager.
In the process list, search for explorer.exe.
If it's not there, click on File / New Task and type in explorer.exe and click ok.See what happens.
It has the explorer.exe in the taskmanager,do I click end process? there is no OK button
Try to end the process, then, from the menu click File / New task and type in explorer.exe, to start a new explorer, which provides the desktop.
Ran new task with explorer.exe... nothing, what can I try next?
Try to start windows in safe mode and check, whether you get a desktop.
If so, create a new user in safe mode, restart computer in normal mode and login as the newly created user.
If none of this works then do a System Restore back to a date when things were OK. Always pop back and let us know the outcome - thanks