Can't rename files and folders

March 23, 2009 at 00:05:16
Specs: Windows XP Sp2
I have a user who cannot rename folders or files within their own Home Directory on their laptop only. When we navigate to their H: Drive and create a folder, it automatically creates a folder called "NEW FOLDER". When the user goes to rename the folder, we get this error message:

Error renaming <folder name>. Access Denied. Make sure the disk is not full or write-protected and that the file is not currently in use.

When I log into the domain as the user on any other machine and I can create and rename as many new and established folders as I want. No error message. All is working fine on the other computers but not on her own machine.

This leads me to believe that it is not a problem with the User's account and permissions, but something locally on the user's laptop itself. The user has local admin rights on their own PC and I've tested her account on other machines both with and without local admin rights. Everything works fine EXECPT for on her own machine.

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March 23, 2009 at 00:35:18
magini, SWAG, possible she has her firewall settings too high and it thinks the changes are being made by an outsider? Have a look under the security tab in IE and be sure they don't exceed medium. M$ is bad about resetting them. Perhaps during updates?
Ed in Texas.

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