Can't install any program after virus attack

Hewlett-packard / Hp hdx 16 notebook pc
November 3, 2010 at 23:43:35
Specs: Windows Vista, 2.401 GHz / 4062 MB
About a year ago I got a virus, and that virus prevented me from opening any programs, or downloading any, but i managed to get rid of the virus and can now open programs. My computer is clean, according to Norton, however, i cannot download anything from the internet. When i download it, it goes into my downloads folder as its downloading, but as soon as its finished, it disappears, and windows cannot find it. If someone could help, it would be greatly appreciated. Thanks
-Jamie

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#1
November 7, 2010 at 06:25:24
Norton is probably your problem. Why not install Avast Free and allow it to do a bootscan on reboot and see how much norton is missing.
If it cleans up your problem you may want to use the uninstaller from the Norton site to remove all the registry items left behind.

About a year ago I got a virus, and that virus prevented me from opening any programs
I'm amazed that it took a whole year to remove the virus.

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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