cant get into my computer, says the password is wrong

May 2, 2016 at 09:54:58
Specs: Windows 7
when trying to start my computer, I put my password in and it tells me it wrong so I cant turn on my computer

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#1
May 2, 2016 at 10:24:25
Which password, BIOS password, hard drive password, Windows password, etc?

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#2
May 2, 2016 at 10:26:40
It might be case sensitive.

Always pop back and let us know the outcome - thanks


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#3
May 2, 2016 at 15:25:17
when you turn on the computer you need a password to start it, that password..

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#4
May 2, 2016 at 15:41:35
Unfortunately there can be three possibilities, all of which are during startup.

Does it get as far as loading Windows? Tell us what screens you see before the password request.

If you are unsure take a photo of the screen and put it on here:
http://www.zippyshare.com/
No account is needed - you just give us the address they give you (URL) and we can view it.

Always pop back and let us know the outcome - thanks


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#5
May 15, 2016 at 18:33:16
If it's a BIOS password, remove the CMOS battery for a while and the password will be cleared. If it's a Windows system password, you can use the boot utility such as PCUnlocker, Ophcrack, chntpw, etc.

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