Can't email link in body of O.E. 6

June 9, 2009 at 12:58:54
Specs: Windows XP
I'm using Charter high speed. And I'm just anal about maintenance on my 'puter. Been doing this since 1997. For the past several days I have not been able to send out any email with a link in the body of the text, which I am entering manually. But I'm able to send an email with only text and it goes through.

When I attempt to send the email with a link in the body the following is coming back to me:

An unknown error has occurred. Subject 'test email', Account: '', Server: '', Protocol: SMTP, Server Response: '550 5.2.0 1vlr1c00A1td3k705vlriN Message identified as SPAM - Please visit E5110', Port: 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC69

I've contacted Charter - several times. Results are only proving ignorance is being paid to function with a set of flashcards and treat their customers as if THEY are the idiots - when the truth is... they don't even have the brains to tell you what's wrong.

Why do I get the feeling certain entities are trying to push the good users into a corner trap with email? It's as if we're all being forced into nothing but text emailing - which really, really sucks for me. I do digital scrapbooking. That's how I share family photos with all my family spread all over this country.

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June 9, 2009 at 13:10:20
can you send the link as an attachment?

appears the isp spam filter is doing this and its a recent change on their port not yours

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June 9, 2009 at 19:34:14
550 Message identified as SPAM
The email was flagged as spam by Charter anti-spam detection system. Charter uses several different tactics to determine if a message is spam. The primary tactic is using an industry leading anti-spam filtering application, corroborating feedback from the Internet community and Charter subscribers. A message will not be accepted by our mail servers if it is flagged as spam.
If you believe the message was mistakenly flagged as spam, please click here. (This window is a pop-up. Disable your pop-up blocker or hold CTRL key while clicking to allow.)

Try > disable outgoing mail scan

The problem has been fixed. It was caused by a bad message that was stuck in the outbox. The message was deleted and the problem resolved. Thanks for your help!

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