can't access real player

Hewlett-packard / A1020N
September 22, 2009 at 19:16:38
Specs: winXP home, 512MB
Since upgrading my DSL last week when I try to access any website that uses real player I get the following prompt: Real Player has detected a change in your internet conn. would you like to change you bandwith settings? I also get the statement: a network cable has been unplugged.
I changed my bandwidth settings, I downloaded a new real player, I've called my internet provider 3 times & they are adamant it is not their problem.
Can anyone tell me what is wrong & how I can fix it? Do you think it is the providers problem. I don't know what else to do. Thanks for any help.

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September 22, 2009 at 21:08:29
It isn't the providers problem it is a software issue w/ Real Player's configuration.

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September 23, 2009 at 06:01:11
Thanks for your reply.

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