I just changed to a new computer monitor and now I can't access the Desktop tab in the Display Properties. I can access the other tabs. When I click on the Desktop tab the Display Properties freezes and have to X to close the window. Then I get a "This program is not responding..." message. In the title of that message is "End Message - rundll32". Can you help me access my desktop please?
Thank you.
Do you have another monitor in your home (a relative) that you can try to see if it's the monitor or something else? Another suggestion I found online. If you have a lot pictures in the My Pictures folder, the Desktop Tab tries to load them and it takes a long time for that happen, hence the freezing and eventual crashing. Try removing all pictures in My Pictures to another folder (make a new temporary folder) and see if the problem goes away.
Does everything work fine if you switch back to your old monitor?
The reason I changed monitors is because my old one no longer works. It had been working on the old monitor because I recently changed the wallpaper. This is the first time I have ever run across this so I thought it had something to do with the new monitor. I spent hours searching google for a solution last night (because I can't seem to just walk away from a problem,,, grrr (: ), and tried lots of things with no success. I can right click on an image on a webpage and select "set as background" and it works but trying to access the Desktop tab causes the Display Properties to freeze.
I ran my AVG the day before and came up clean. I will run it again.
I ran hijack this and found nothing unusual.I would appreciate any suggestions you have to offer.
Have you tried accessing the Desktop Tab in safe-mode? Did it ever work on your new monitor before? Personally, I don't think its related to the new monitor (Although I could be wrong). Found this suggestion online (there wasn't any response as to whether it worked or not):
Click Start- Run and run these commands one-by-one :
regSvr32 /i shimGvw.dll
regSvr32 /i msHtml.dll
regSvr32 /i shell32.dllAre you running any third party skinning application such as WindowBlinds?
I couldn't access the Desktop from Safe Mode either. You are probably right about it not being related to the monitor. I thought that it was because I discovered it immediately after installing the new monitor and I have accessed my Desktop Settings a fair amount recently. The first thing I did after installing the monitor was access the Display Properties to adjust the resolution then clicked on the Desktop tab and discovered problem.
I just ran the commands you suggested. The first and third ones ran successfully but the 2nd one gave me this message:
"msHtml.dll was loaded, but the DlRegisterServer entry point was not found. This file can not be registered."
I hope you know what to do with that because I sure don''t. :D I tried to access the Desktop after running the commands and still no go.
I'm not running any 3rd party skinning apps. I try to avoid 3rd party everything if possible.
Thanks for helping. Any more thoughts?
Edit: I think I should add that I do use Firefox's Personnas on my browser. But even that is my own skin on my computer. I don't see how it has any affect on this but thought I should mention it.
Do you have another monitor in your home (a relative) that you can try to see if it's the monitor or something else? Another suggestion I found online. If you have a lot pictures in the My Pictures folder, the Desktop Tab tries to load them and it takes a long time for that happen, hence the freezing and eventual crashing. Try removing all pictures in My Pictures to another folder (make a new temporary folder) and see if the problem goes away.
You did it! You solved the mystery! Yay! :D LOL. I'm a graphic illustrator / designer. I have tons of pictures in the My Pictures folder. Well, not now. I moved them to a new folder then copied my Wallpapers folder back to My Pictures to use for my Desktop and it fixed the problem.
Thank you SO MUCH! :)
Enjoy your weekend!
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