cannot update xp media centre OS after repair reinstallation

October 19, 2013 at 12:16:48
Specs: Windows XP media centre
After a repair re-installation (using the disc which came with the new desktop Dell DIMENSION E521 in 2007) automatic updates do not work, internet explorer will not work and I get lots of error messages and cannot run Dell diagnosis. I cannot update or fix the problems
I did the repair re-installation after getting info off tech sites which said the 0 S would be updated after the repair re-install.
Service pack 3 is not working so stuff which requires this won't work either.

Thanks
Kemmo


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#1
October 19, 2013 at 12:34:27
Either the repair install failed or there is malware on the PC. Update & run whatever anti virus you have or download anti malware from malwarebytes.org , update it & run it.

How do you know when a politician is lying? His mouth is moving.


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#2
October 19, 2013 at 22:46:34
You say service pack 3 isn't working. Does that mean you've installed it but it's not showing or you can't install it or you don't have the disk to install it? What version of IE are you running? It may need sp3.

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#3
October 20, 2013 at 01:37:35
Thanks guapo
I am pretty sure I have no malware, the comodo internet security system seems ok and I have run scans.


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#4
October 20, 2013 at 01:38:22
Thanks DAVEINCAPS
I have tried downloading SP3 with no success, I have tried installing old versions of internet explorer.
IE 8 will open and display the home page but this then collapses and keeps opening and shutting continually and I can't access microsoft downloads.

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#5
October 20, 2013 at 02:31:18
If you go to 'add or remove programs' in control panel you may be able to revert to an earlier IE or do a repair but IE8 may need sp3. I think IE7 needs sp2.

I assume you have SP2 installed now? I didn't look but there's probably sites besides microsoft where you can download SP3. Download on a working computer and save on cd or flash drive to install later on the Dell.

message edited by DAVEINCAPS


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#6
October 21, 2013 at 03:01:22
Thanks DAVEINCAPS

I have tried everything you suggest except downloading on another computer.
I will see if I can do this.


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#7
October 22, 2013 at 15:20:30
The problem is likely the install disk you used had earlier versions of stuff than your actual installation (eg, it would have had ie6 not 8, and probably SP2 or earlier, not SP3.) Your best bet would probably be to bite the bullet - back up your data, do a clean install, update windows components to the latest (windows update) reinstall you apps and restore your data. long winded, but should work. If you're tecnically savyy, you could try creating a better install disk using nlite - http://www.nliteos.com/download.html - where you can add latest service pack, version of IE, version of media player, then do another repair reinstall - but honestly I'd recommend the clean install approach or you'll be spending a long time trying to fix stuff and probably will never get it working properly again.

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#8
October 24, 2013 at 01:22:59
Thanks Steve
I have been thinking about doing this. I have also considered buying a Windows 7 disc and installing that. Would this work? I am not technically savvy and therefore reluctant to make things worse but will have to eventually do something.

Thanks again


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