cannot remove part of AVG programme

October 30, 2010 at 02:23:17
Specs: Windows XP
I tried to update AVG on my computer but the programme kept failing. I then uninstalled AVG from my computer through add/remove programmes and have installed AVAST. When I try to open Microsoft Office Outlook I receive message "the add-in"C:\PROGRA~1\AVG\AVG9\avgxch32.dll" could not be installed or loaded. This problem may be resolved by using Detect and Repair on the Help Menu. I have tried this but still receive the message. I am a computer novice so any help you can give in laymans terms would be much appreciated

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#1
November 1, 2010 at 15:39:47
You may want to download and run the AVG removal tool. Find it HERE. This gets rid of all the crap that AVG leaves behind when uninstalled. This should enable you to install a virus scanner of your choice.

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#2
November 3, 2010 at 05:57:44
thank you for the suggestion but the programme did not remove the error.

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#3
November 3, 2010 at 09:38:40
you may want to try this :
http://www.outlookforums.com/showth...

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Related Solutions

#4
November 3, 2010 at 12:44:06
re-install AVG and then use revo uninstaller to remove all AVG files from your registry and then uninstall and re-install Avast free.

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#5
November 4, 2010 at 02:37:51
Thank you Pacific your second recommendation worked - I went into tools and deleted from there, brilliant. Many thanks

Pat


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#6
November 4, 2010 at 02:39:37
Thank you walthamtech your suggestion worked I went into tools and deleted from there - absolutely brilliant.


Pat


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