Cannot Ping Wireless Gateway

Microsoft Windows xp pro with sp3 multil...
April 23, 2010 at 16:10:37
Specs: Windows XP
I have a Lenovo T400 with an internal wireless network card. I can connect to the internet through my wireless router fine, but I cannot ping the wireless gateway and hence logon to the gateway admin page when connected wirelessly. When I use a wired connection to connect to the gateway, I can ping the gateway fine, and so this seems to be a SW/HW problem on my laptop, specifically associated with my wireless connection.
I have connected to the same gateway with another laptop (wireless) and don't have the problem. I can ping the gateway fine.
Can anyone help please?

See More: Cannot Ping Wireless Gateway

Report •


#1
April 23, 2010 at 16:27:12
I guess, you're running a firewall at the laptop and granted rights to the wired network card but not for the wireless network card.

The original poster should always write the last response !!!
Let us know, if the problem is solved !!!


Report •

#2
April 24, 2010 at 08:08:15
Hi - Thanks for the response. As far as I am aware, I have disabled both the Windows Client Firewall and the Symantec Client Firewall on my laptop.

I have also tried updating the drivers for my wireless device to the very latest but that hasn't changed anything.

Do you know of anything else that would be specific to the wireless connection (and not affect the wired)?

Thanks again...


Report •

#3
April 24, 2010 at 08:58:52
No, but when you disabled the Symantec Client Firewall, did you also check, whether there is further running a service for the Symantec Firewall?

The original poster should always write the last response !!!
Let us know, if the problem is solved !!!


Report •

Related Solutions

#4
April 24, 2010 at 12:33:12
I have fully disabled symantec (no services enabled) and logged tried again and I have the same problem.

I have tried to enable the setting "File and Printer Sharing for Microsoft Networks" on the "Wireless Network Connection" Properties page. It appears to stick, but when I reboot, the setting is reset to off. This setting is enabled for my "Local Area Network" connection.

Any other thoughts? Like I have said, I have another laptop that can connect to the gateway and other computers on my network through the same wireless router, but my new laptop cannot.

Thanks...


Report •

#5
April 24, 2010 at 13:06:58
Try to unplug the cable from the wired network card and reboot the computer.
Wireless should then be enabled.

The original poster should always write the last response !!!
Let us know, if the problem is solved !!!


Report •

#6
April 24, 2010 at 19:07:25
Hi - I always remove the cable before connecting through the wireless connection.
Still no joy today...

Report •

#7
April 24, 2010 at 19:08:55
...just to add to my previous post, I want to be clear that I can connect to the wireless router with no problems. I get full internet access. The problem is I can't "see" the gateway or any other machine/device connected on my home network..

Report •

#8
April 24, 2010 at 20:23:33
Are there special firewall settings for the wireless part in the routers setup?
What router model do you have?

The original poster should always write the last response !!!
Let us know, if the problem is solved !!!


Report •

#9
April 25, 2010 at 18:45:03
Hi - I have a Belkin Wireless Router. F5D7230-4. I don't think I have any specific firewall settings. I have other laptops that can ping the gateway and also see my other network devices (such as my printer!)

Report •

Ask Question