Cannot open jpg photos

September 2, 2010 at 19:12:26
Specs: Windows XP
I can not open jpg photos sent to me in email attachments. After attempting to open the photo for awhile, "Not Responding" displays, then a windows opens with "End Program - rundll32.exe" at the top and "This Program is not responding" along with the other standard text with the option to "End" or "Cancel". I'm using Windows XP and Yahoo email. I cannot pinpoint when this changed. The last few months I installed Kodak Software from a Picture CD, installed ZoomBrowser EX Cannon Camera Software and updated to IE 8. If I copy a jpg photo from my email to My Picture folder, I can right click photo, Click "Open With", Click "Choose Program", Select "Windows Picture and Fax Viewer" and Click "OK" and that allows me to open the one photo only. It does not allow me to open other jpg files/photos. I've also tried rebooting afterwards. Any other suggestions would be appreciated.

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September 2, 2010 at 19:31:28
tm23, See my Response #32 in the thread at the link below. It should correct your problem.


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