cannot open internet options in internet expl

Dell Inspiron 1501/e1505/6400, vostro 10...
December 29, 2010 at 11:12:38
Specs: Windows XP, Genuine Intel
When I choose Internet Options from the Tools Menu, nothing happens

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#1
December 29, 2010 at 14:45:20
Might be interesting to go to Control Panel > Internet Options. Same thing but as it is outside IE it might prove something.

We all live on a ball.


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#2
December 29, 2010 at 18:15:13
lperreault, Go to the link below, click om "Win XP Fixes" (Left side), click on "Fix Internet Options Restriction" (left column) then download and run the "xp_fix_internetoptions.vbs" file. Instructions are on the page.

http://www.dougknox.com/

Tufenuf


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#3
January 1, 2011 at 11:28:54
Thank you both for your help. I cannot find Internet Options in the Control Panel and I did run the vbs file, but it didn't work.

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Related Solutions

#4
January 1, 2011 at 11:50:30
It should be in Control Panel so maybe that is the problem. Do a search for the file inetcpl.cpl and if you find it let us know its location. Also, are you using IE7 or IE8?

We all live on a ball.


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#5
January 3, 2011 at 16:20:42
I did find 8 inetcpl files. 2 had .cpl.mui extensions and 6 did not have any extensions. I have IE7. I tried to install 8, but it wouldn't work, so I restored 7.

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#6
January 3, 2011 at 17:15:00
I was hoping to compare with my XP but I'm on IE8 so things might be a bit different.

In the Run box type sfc /scannow and hit Enter (note the single space). Let it run through and check the system files. See if that helps.

There are also some options here:
http://support.microsoft.com/kb/318378

Assuming none of the above help:
Ignore everything except inetcpl.cpl itself. I think the file that is in use should be located in C:\Windows\System32 so see if there is one there. If so, double click it to see if it opens Internet Options window from there - it might prove something.

Did this problem just suddenly happen or was it the result of some activity? Did it happen very long ago? If there have been no viruses about it might be best to try System Restore if you can find a date just before the problem came along.

We all live on a ball.


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