Cannot open ANYTHING

September 24, 2011 at 23:57:01
Specs: Windows XP
I have a terrible problem. I had a messed up registry, so went to the DougKnox site and used the file there to fix the registry and exe problem. That worked, but when I restarted the computer, the computer automatically started an internet page that would freeze the entire computer. So, I decided to start up in the safe mode to run my virus software. Safe mode is up and working, however, any desktop icon I click on prompts a download and when it finishes downloading and I click on run, it does another download of the same file. I have no idea what to do, no programs will open as they all do this patter. I tried to do a system reboot but that doesn't work either. I get the "windows cannot open find the file" and asks me to locate the program that created it. I am so lost and really need some help here. Any would be appreciated. THX!

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September 25, 2011 at 08:25:34
I think it's time for you to perform a factory recovery of the pre-installed Windows.
Backup all your pictures, documents and other files before doing that.

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September 25, 2011 at 21:53:12
JMo2, you may well end up having to 'slash and burn' things as suggested, but I'd try something first (may work?). My guess is that when you tried to clean things up, you got infected with a worm/trojan.
Be aware that a virus and a Trojan are similar, but not the same. Many times, an AV detects one it can't clean, other times, it gets missed entirely.
If you need to clean one, Malware Bytes (Google for location) seems to be the preferred remover, but I've run into a few it couldn't handle. Superantispyware seems able to handle all comers. (Info only. I’m not paid for recommendation. WARNING! FYI, a full scan on mine takes over an hour.) can do the job and you can get it free @:
among other places. They have a Vista compatible version if needed. Dunno about Windows 7 or later.
If it turns out that you need to use it, be sure to update any cleaner prior to running. They just released a new update recently and it changes all the time. Things are in a constant state of flux.
Disable 'restore' after cleaning and run it again (to remove any nasties living there, restart after cleaning) so the nasty doesn't get put back should you later ‘restore’.
The restore thing is critical. May not be your deal at all, but won't hurt anything to try.
Ed in Texas

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