cannot create file c:\hp\bin\setres.log.

March 24, 2011 at 07:26:55
Specs: Windows xp
hi i rebooted my computer by mistake ( i pressed f10) which was fine as iv done this before untill i got the message cannot create file c:\hp\bin\setres.log. once i pressed ok its telling me that my computer hasnt been installed properly then says reboot computer again which i done 3 times and still the same error message. help im on windows xp

See More: cannot create file c:\hp\bin\setres.log.

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#1
March 25, 2011 at 18:42:43

What caused the problem is weird because c:/hp/ whatever doesnt have anything to do with xp. Is it a blue screen?? Wait, can you get into windows at all? Can you elaborate a bit more on this issue??

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#2
March 28, 2011 at 04:59:19
once i rebooted it takes me through start up setting like can you hear music on speakers register my address etc etc then when it starts to load to windows thats when i get the error message then my computer tells me to reboot and restarts itself. i cant get onto it at all.

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#3
March 28, 2011 at 06:24:03
"...i rebooted my computer by mistake..."

... sounds like you've done a <F10> <key> "factory recovery"

... pc rebooting terminology is just "restarting the pc"

... restart/reboot (same thing) the pc see what happens!

... if no good try tapping the <F8> <key> at re-start (reboot) select "safe mode"

... also post your pc make and model number ....... thx

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Related Solutions

#4
March 28, 2011 at 21:28:41
I searched the web with: cannot create file c:\hp\bin\setres.log

and got only a few "hits" - apparently you have posted in several places and there seems to be only one other guy who posted about the exact same error, so obviously it's rare.

Apparently HP sometimes installs a program that can specify the monitor resolution called setres.exe, as in, in c:\hp\bin\setres.exe - the setres.log file is probably supposed to be made by setres.exe in the same folder.

I suspect something in your Registry is corrupted.

You could try pressing F8 repeatedly while booting, and if the Windows boot choices menu pops up (white text on a black screen)
choose

Last known good....

rather than Safe mode and that should load Windows okay


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#5
March 29, 2011 at 11:15:27
tried pressing f8 but nothing happens it just goes to load to windows then i get error message again then computer restarts itself.

compaq presario sr1000
system number - ec520aa
serial number - czb530018r
product: sr1519uk

do you think it would make a differents if i took computer to pc world so they could try reboot the whole thing?

Thanks


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#6
March 29, 2011 at 14:02:18
... reboot?


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#7
March 29, 2011 at 14:41:33
Thanks for providing the detailed model info.


Compaq Presario SR1519UK Desktop PC (Home support page)
http://h10025.www1.hp.com/ewfrf/wc/...

Compaq Presario SR1519UK Desktop PC Product Specifications
http://h10025.www1.hp.com/ewfrf/wc/...

Excerpts:

Motherboard

Manufacturer: MSI

Motherboard Name: MS-7184

HP/Compaq motherboard name: AmethystM-GL6E
..........

MSI mboards are well known to be more likely to have this problem....

Some mboards develop this problem - electrolytic capacitors were installed on them that were not properly made, and they fail eventually - the mboard manufacturer didn't know they were improperly made at the time the mboard was made.

Open up your case and examine the mboard to see if you have bad capacitors, and/or other findable signs of mboard damage .

This was the original bad capacitor problem - has some example pictures.
History of why the exploding capacitors and which mboard makers were affected:
http://members.datafast.net.au/~dft...

What to look for, mboard symptoms, example pictures:
http://www.badcaps.net/pages.php?vid=5
Home page that site
- what the problem is caused by
- he says there are STILL bad capacitors on more recent mboards.
http://www.badcaps.net/

Pictures of blown capacitors, other components, power supplies, fried Athlon cpus, etc.:
http://www.halfdone.com/Personal/Jo...

........

"tried pressing f8 but nothing happens it just goes to load to windows then i get error message again then computer restarts itself."

Sometimes when certain data gets corrupted in Windows on the hard drive, you don't get the normal Windows boot choices menu when you press F8 repeatedly while booting, you get a different screen that says along the lines of Windows could not start normally, the same screen you see when you DO NOT press F8 repeatedly.
However, usually the computer does NOT reboot automatically in that case.

If you can see nothing wrong with the capacitors on your mboard, you should test your hard drive.

( NOTE that if you can't do this either because the computer restarts, the most likely thing is the power supply is failing ! If you can borrow a power supply from another computer for testing purposes and connect it to your computer, try that ! )

Check your hard drive with the manufacturer's diagnostics.
See the latter part of response 1 in this:
http://www.computing.net/windows95/...

If you don't have a floppy drive, you can get a CD image diagnostic utility from most hard drive manufacturer's web sites, but obviously you would need to make a burned CD, preferably a CD-R for best compatibility, on another computer if you need to.

E.g.

Seagate's Seatools will test any brand of hard drive.
Do the long test.
http://www.seagate.com/ww/v/index.j...

The bootable Dos versions of SeaTools can be used even if Windows is not working properly.

If the hard drive itself tests okay, any data problems found can be fixed, one way or another.
............

If the hard drive itself tests okay.......


You need to boot your computer from a Windows CD and try running CHKDSK /R in the Recovery Console.

I know from experience that most HP computers that came with XP installed on them originally had Recovery disks supplied with the system when it was new, and in most cases, the first disk is an XP re-installation CD. If you or someone in your family are the original owner, there's a strong chance that you have that CD.

You boot the computer from the XP CD, let the initial files load from the CD, and at the first screen you see that asks if you want to Repair Windows or go on to Setup, press R and that takes you to the black screen Recovery Console interface

It will look for Windows installations.

NOTE that if your hard drive is SATA , the Recovery Console will NOT find any Windows installations -in that case see SATA hard drive below

In most cases it finds only one -
1. C:\Windows

Type the number, then Enter.
E.g.type: 1, press Enter

You will then see: ..........Password:

Usually there is no password. Just press Enter.

Type: CHKDSK /R (whatever the drive letter is Windows is on, followed by the colon character)

E.g.

If you're at the C:> prompt,

Type: CHKDSK /R C: , press Enter

That will probably take at least a half hour to finish.

There is a summary at the end of the text when it has finished.

If it says it found one or more errors and fixed them, then there were one or more errors.

Type: exit , press Enter
to get out of the Recovery Console and the computer will Restart automatically.

Do not press a key to boot from the CD.

Let Windows try to load normally.
................................

Sata hard drive.

The files intially loaded by the XP CD cannot recognize SATA drive controllers and therefore cannot recognize SATA hard drives.

The easiest way around that is to change a setting in your bios Setup.

See response 2:
http://www.computing.net/answers/ha...
..........

If you DO NOT have any Recovery disks, or you do but none of them is a Windows re-installation CD, and if you can't borrow a Windows XP CD......

- you could remove you hard drive and connect it or set the bios so that you're not booting from it on another computer and run CHKDSK /R on your drive on the other computer.
........

Or - here's an example of a Recovery CD set you can buy on the web:

Buy the Recovery CD set - 7 CDs - 25 pounds:
http://www.gennersales.co.uk/reimag...

However, it's a Recovery CD set that is a multi-disk archive that re-loads the entire hard drive
- Windows is included in it, but there is no disk in the set that you can use the same way as a Windows CD.
- if you have data on the C partition that you DO NOT want to lose, you must copy that data to elsewhere BEFORE you install this set.

If you can't get Windows to work, then you could make yourself a CD to boot the computer with so that you can copy files - e.g.a Linux CD, or connect the drive to another computer such that you're not booting from it and copy the files with that.


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#8
March 30, 2011 at 07:20:12
I have the same problem with
Cannot create file C:\hp\bin.\SetRes.log
Was there ever a solution to this problem?

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#9
March 30, 2011 at 10:40:30
SimoninTW

According to what I found in the many "hits" on the web, the problem is probably caused by data corruption on the hard drive.

Try what is suggested in response 4.

If you DO get the Windows boot choices menu, but choosing Last known good... won't work, then try doing the same and choosing Safe mode - if that works, run CHKDSK /R C:

( Start- Run- type cmd, click OK or press Enter.
Type:CHKDSK/R C: , press Enter.
Answer Y for Yes.
Windows will run CHKDSK /R C: the next time you boot the computer. )

If you have the same situation as witchywilson - you don't get the Windows boot choices menu when you press F8 repeatedly, you gey the same error message you get when you try to boot normally
see response 7 - you need to boot from a Windows CD and go into the Recovery Console and run CHKDSK /R C:(or whatever drive letter).


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#10
March 31, 2011 at 18:49:25
Had your problem, Got a virus and had to restore my pc. Tried the F10 restore and got the 'could not create file - setres.log. What I had to do was.....when you do the F10 - in the begining of the restore you will see two options of restoring. One (the basic) is to restore without loseing any data that you might have on your hard drive. This did not work - had to do the format of c drive. If you don't have your data backed up to restore later....sorry it will be gone. Look for that option of formating. At least you can get the system back up. It will appear as the first time you set it up.

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#11
April 1, 2011 at 19:31:01
witchewilson......see my post #10. It really worked for me. I'm up and running. Had to restore programs but I'm up and bypassed 'setres' error.

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#12
April 3, 2011 at 16:13:46
same issue here on an hp a1129n desktop. recovery doesnt work, boot discs wont worlk. tried disabling all drives except cd/dvd drive. that didnt work. someone earlier mentioned a SATA hard drive. that is what best buy installed after initial hard drive failed. stupid windows xp service pack 3. this is the second time that i tried it. last time was years ago. i guess having to start back over from scratch will delete all old programs. anyone else with a better solution??? thanks

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#13
April 3, 2011 at 17:48:54
i am having no luck here. i have no option but to run the destructive recovery. why does windows make an update pack that crashes computers?? seriously ?? i am now starting to save the pennies to get an imac notebook. my brother in law has had his for about three years and works as good as day one. even took it to afghanistan and it survived sand storms and a beating over there. why am i even trying to fix this hp piece of crap?? good luck to those who have the patience to work out these kinks in a WINDOWS!! service pack update that the comp begs you to install

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#14
April 4, 2011 at 08:27:12
Aaron1 and whoever.

I looked at many "hits" about the subject of this Topic and noticed no tendency for it to be associated with installing SP3 updates. If that were the case the problem would probably go away when you un-installed the SP3 updates.

What many of them DO seem to have in common regarding the subject of this Topic is this problem seems to be associated with data on the hard drive getting corrupted one way or another. In that case it can be caused by something other than a software problem - e.g.the data has become corrupted because the hard drive is starting to fail or because of ram error problems, etc. .

Obviously if running CHKDSK /R C: doesn't help, then the only solution may be to install Windows from scratch, or to do a destructive Recovery procedure to reload the entire hard drive with the brand name system model's original software.
........

I have installed XP many times and have found that if you install the SP3 updates BEFORE you have installed a lot of other software, you don't have problems caused because of installing the SP3 updates.
It is VERY important to DISABLE the resident modules from running of anti-malware software that has one or more resident modules - a part that runs all the time looking for suspicious activity - BEFORE you install the SP3 updates.In some cases you can only disable the resident modules from running for a short period of time and in that case the resident modules can be running again before the SP3 updates have been fully loaded - e.g. Symantec - Norton - software - in that case you should un-install the anti-malware software BEFORE you install the SP3 updates.

You may ALSO need to disable any third party software firewall's resident module from running BEFORE you install the SP3 updates.

See Response 6
http://www.computing.net/answers/wi...
starting at
"If your XP CD does not have SP3 updates included, the best time to load them is right after you have installed Windows from scratch...."
.....

If you DO already have a lot of software installed when you install SP3 updates, in addition to the need to do at least the first thing mentioned above, you may need to look on the web and find info about other things you need to know about before installing the SP3 updates.
.......

Something just occurred to me.
When you install the video drivers for a laptop, you have no choice except to load the specific video drivers for the laptop model because the monitor drivers for the built in display are embedded in the video drivers. That may be what installs c:\hp\bin\setres.exe which presumably is supposed to make c:\hp\bin\setres.log.

I don't know if it's possible to boot the computer while repeatedly pressing F8 and choose Enable VGA to get the desktop to load normally with basic VGA video after you get this error, but if it is, un-installing HP's specific video drivers in Add or Remove Programs and un-installing them again MAY fix the problem.

(Safe mode loads basic VGA video too but it doesn't load a lot of things that are loaded in normal mode - Enable VGA mode loads everything normally except it uses those basic VGA video drivers - you often can't un-install video drivers in Safe mode.)


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#15
April 4, 2011 at 21:42:27
Please excuse my ignorance when I ask how in the hell do u get to "safe mode"? I too have been struggling with the same error & attempted the f10 pc recovery.......unsuccessfully I might add! HELP! I'm PC illiterate!

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#16
April 4, 2011 at 23:22:23
... WyoWoman tap the (click >>) <F8> <key> @ bootup


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#17
April 5, 2011 at 07:58:44
WyoWoman

Press the F8 key repeatedly while booting, DO NOT hold down the key.

A boot choices menu should pop up - a black screen with white text.

It should have these as choices...

Safe mode
Safe mode with networking
Enable VGA mode
Last known good...
etc.


Depending on what is wrong, you may not see that - instead you will see some other screen with error messages.

If you do see that Windows boot chioces menu, see the last part of response14 - if you can choose Enable VGA mode and that gets you to the desktop you may be able to fix the problem by un-installing the video drivers and installing them again.

NOTE that some brand name system bios versions have another use for the F8 key - e.g to popup a menu of boot devices you can choose one of to boot the computer from. If you see that, read what it says on the screen for the key you need to press to exit that screen, such as Esc, press that key, then immediately repeatedly press F8 to get the Windows boot choices screen.


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#18
April 10, 2011 at 18:31:26
Ok....so I was able to choose VGA mode. & the message I got is "the system is not fully installed. Please run set up again" when I choose ok the system works it way back to where it appears as though it's "re booting" with the windows screen & then back to the same message I've just mentioned.......goes in a circle.however, I am able to tap f8 & retune to safe mode. Any other suggestions of choices to choose from that screen? Yikes! What a mess!

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#19
April 10, 2011 at 19:15:32
WyoWoman

Do you have XP on your computer ?

If so, do you have the Recovery disks that came with the computer ?
.........

"the message I got is "the system is not fully installed. Please run set up again" "

Has anyone recently tried to re-install Windows or to run a Repair installation of Windows ?

"...when I choose ok the system works it way back to where it appears as though it's "re booting" with the windows screen & then back to the same message I've just mentioned.......goes in a circle."

Enable VGA mode loads everything normal mode does except it uses default VGA drivers.The fact that you got that error message probably indicates the specific video drivers for the onboard video are corrupted or were not installed properly. I suspect c:\hp\bin\setres.exe, which is probably directly related to your error message, is probably installed along with the HP specific video drivers, but it's not disabled from loading in Enable VGA mode, so you still get the message.

"however, I am able to tap f8 & retune to safe mode. "

If you DO NOT get the error message in Safe mode, you could try what I suggested in the last part of Response 14, however, you may NOT be able to un-install the specific HP video drivers in Safe mode.
If you can't un-install the specific HP video drivers in Safe mode,there are other things you could try that I could suggest, however, it's likely some of those programs can't be used in Safe mode

"Any other suggestions of choices to choose from that screen?"

You could try choosing "Last known good..." but if the problem is caused by corrupted data that probably won't help.

.



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#20
April 19, 2011 at 08:36:13
Here is the solution that worked for me...

Remove your hard drive and access it externally through a different computer. Next go to folder options and enable "show hidden files and folders". Once you have access look in the C:/ drive for the folder path specified (C:/hp/bin/setres.sys).
** Note- from a different computer, your HD will have a different drive letter besides C:/ **

From here I created a new file in notepad, using the same file name (setres.sys) I renamed the original setres.sys file to setres(2).sys. Thats it, ur done. Now place your hard drive back in your computer and start your computer. You wont get the message anymore and youll be able to boot to your normal environment.


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#21
April 19, 2011 at 08:45:57
** Correction- I made a mistake in the file names I listed.. substitute this file name in place of the one I listed above: setres.log

That is the file you want to rename as well, disregard the above mentioned setres.sys name.


********************************************************

The error problem seemed to have come from the computer not being able to write to this file once you create the new file the computer will see it as being able to be written to again.

Thanks,

-Authentic-


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#22
April 19, 2011 at 11:02:59
cc1

Thanks for your info.

You can Edit your own posts in a Topic on this site, for a limited time, by clicking on the icon that looks like a notepad at the top of your posts, except that you probably can't Edit the first post if you started the Topic after at least once response has appeared..

It would be better if you were to correct response 20 and refer to your corrections in response 21.

Are you sure it was setres.log you renamed and not setres.exe ?
....

As a side note, I have the original drive that was in a friend's Pavilion dv5020ca laptop and it still has it's original data on it - I cloned it to a larger hard drive then installed that larger hard drive.

It has the C:\hp\bin folder but there are absolutely no files in it, even when Folder Options - View has been set to show all system and hidden files, so there is not always setres.log and setres.exe there on all HP or Compaq computers.


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#23
April 19, 2011 at 13:53:38
... cc1 rather than hooking-up the drive to another pc would not a "live CD" do the same job(?)
.
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#24
April 19, 2011 at 17:40:33
Tubesandwires -- I re-posted the original solution below with the corrections added for you.

If you are getting the error message "cannot create file C:/hp/bin/setres.log" then the file will be in the bin folder...if not create it.

Mavis007 -- You might be able to use a live cd if it will let you rewrite the original harddisk files. However I instead connected my removed Harddisk to an external HD device.

*********************************
Solution:

Here is the solution that worked for me...

Remove your hard drive and access it externally through a different computer. Next go to folder options and enable "show hidden files and folders". Once you have access look in the C:/ drive for the folder path specified (C:/hp/bin/setres.log).
** Note- from a different computer, your HD will have a different drive letter besides C:/ **

From here I created a new file in notepad, using the same file name (setres.log) I renamed the original setres.log file to setres(2).log. Thats it, ur done. Now place your hard drive back in your computer and start your computer. You wont get the message anymore and you'll be able to boot to your normal environment.

*****************************


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#25
April 19, 2011 at 19:27:22
cc1

Thanks for that.

And another thing....

For some reason long strings of certain characters, such as asterisks, do not "wrap" in posts on this site, and the post end up being wider than the displayed width, with a right-left scroll bar at the bottom of the post - the webmasters don't like that. Avoid doing that.

That also happens with long ftp....and https... addresses.

http.... addresses are automatically shortened .


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#26
July 19, 2011 at 07:17:41
i'm getting the same problem! i had a virus that said hard drive failure or something like that, and when i tried the system recovery, i had the same issues as these other people: heard the music, entered my country but then when windows was loading i got the error that the system wasn't installed. i tried recovery again and got the error about the setres.log file.
is my data recoverable?? i am thinking of taking it in to a shop but i'm nervous that i will lose my files :s
please help!

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#27
July 19, 2011 at 22:22:08
esty23

" i had a virus that said hard drive failure or something like that,...."

Most malware these days is NOT a virus.

"....hard drive failure or something like that..."

(quote the EXACT message)

...is probably NOT a message a "virus" would cause - that sounds like a message generated by the computer's bios, BEFORE anything on the hard drive is loaded.

You can get a message like that if
- data on the partition Windows is supposed to boot from is corrupted
- or - the physical hard drive Windows has been installed on is failing
- or - the hard drive has a poor connection
- or - you don't have the Boot Order or similar settings set in the bios Setup correctly.

There IS such a thing as malware that can corrupt data on the partition Windows is supposed to boot from such that it's no longer bootable, but that's extremely rare these days - if you were using any anti-malware software at all in Windows, it's extremely unlikely you had that type of malware.

" i tried recovery again and got the error about the setres.log file.
is my data recoverable?? "

Which Recovery ?
HP's Recovery of the original software installation ?
If yes, if you did a Full Recovery or similar, ALL of your personal data that you have loaded since Windows was last loaded on the computer before you did the Recovery procedure that was on the same partition Windows was installed on has already been deleted by you doing the Recovery procedure !.
........

First - test the physical hard drive that Windows was installed on with hard drive manufacturer's diagnostics to see whether it's failing.

E.g. Seagate's SeaTools will test (almost) any brand of hard drive.

The Dos bootable versions of SeaTools can test the drive even when Windows will not work properly, or even if the hard drive has no data on it. .

Do the long test.
http://www.seagate.com/ww/v/index.j...

If the hard drive itself passes the long test, then any problems with the data on the hard drive can be fixed, one way or another .

If the hard drive itself DOES NOT pass the long test, then you need to replace the hard drive, and you need at least a Windows disk to install Windows on it, or a Recovery disk set specifically for your computer model
........

If the hard drive itself passes the long test......

As I said above, apparently the setres.log error message appears to be caused by data corruption problems.

See response 20, 21, 22, 23, 24 in this Topic for cc1's solution.

You can either
- remove the your hard drive and connect it to another computer that has a working operating system on it such that you're not booting from your drive on that computer
- or - boot your own computer from something such as a bootable Linux CD


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