cannot access my desktop in xp

June 13, 2011 at 03:26:47
Specs: Windows XP
Using xp on my laptop I am administrator -- my desktop is hidden. It is not a hidden file per se. Instead the hidden box is grayed out.

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#1
June 13, 2011 at 12:44:36
Well if I think I understand what you are saying, you cannot access your icons or taskbar or anything alike. So to at least try to fix this temporarily, press Ctrl-Alt-Del and select Task Manager (XP Home automatically opens it.) Now switch to the processes tab. Scroll down the list and try to find a process called "Explorer.exe". If you find it, select it, and click "End Process". Click yes. If you didn't find it, you can skip the previous step. Now click "File", and click "New Task". Type in "Explorer.exe" and click OK. Can you get to your desktop now?

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#2
June 13, 2011 at 13:37:29
What I am trying to say is that the folder "desktop" is not listed when I access documents & settings, etc. My Documents and other folders appear, but not "desktop". I thought maybe it was hidden, but when I checked, the hidden box it is not checked -- it is "grayed out". I am the administrator on the computer and I can access the desktop for the other identity on the computer (I do not use it for anything), so I thought maybe the issue has something to do with the fact that I am logged in as the administrator?

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#3
June 13, 2011 at 14:39:57
No it should not, because you need the Administrator account to do administrative things to the computer. You should be able to see the folder. If the hidden box is grayed out, then it should definitely let you see the folder. Try this, make a new folder on the desktop, call it whatever you want, in the Administrator account. Then go back in the Documents and Settings\... folder. Is there now a folder called Desktop?

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#4
June 16, 2011 at 08:41:15
Saving files to the desktop is not a problem. There are any number of files saved on my desktop. The issue arose because I wanted to clean up the desktop by moving the files to other folders. When I use a program (for instance - windows explorer) and I click down to the place where the desktop should appear -- it does not.

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#5
June 16, 2011 at 10:55:20
It sounds odd, I tried the administrator account on my computer and it has a desktop folder, although it is empty. You may want to scan for viruses.

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Dell Dimension 8300
Intel Pentium 4 HT @ 3.20 GHz
4 GB RAM
Nvidia Geforce FX5200


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