can you please help me

March 4, 2011 at 17:08:52
Specs: Windows XP
I am trying to do a complete recovery on my xp as i am have sold my computer and what remove everything and refresh my computer. I have my product code but when i put the code in it tells me try again i have check my code several times could you please help, also could you give me step by step to do this recovery

Many thanks

Joy shooks ( senior )

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March 4, 2011 at 17:30:03
Ask another person to read the code while you type it in.

I hate to even say this but I read one wrong about 20 times. Get a second set of eyes just in case.

In many computers your OEM disk doesn't need a code but since it is asking then where did you find the code from? The media or the side of the computer.

If you have not ruined the old install then a program called magic jellybean can recover the old key.

"The era of big government is over," said Clinton 1996

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March 4, 2011 at 19:55:19
The Product Key on the official Microsoft label is often in tiny type.

I'm not quite a senior but I can't make out some of the letters properly unless I use something to magnify the Product Key and good lighting.
E.g. otherwise, B looks like 8 and visa versa.

I set my Caps lock key so all letters are typed in capital letters, but that may not be be necessary.

If it's a brand name computer, if you are using the Recovery disk that came with the same model, you must use the The Product Key on the official Microsoft label on the outside of the case.

You can't use the Recovery disk for a different brand name computer model with your computer unless it's in the same small series.

You can't use a Product Key for XP Home with a XP Pro CD's Setup, and visa versa.

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March 4, 2011 at 20:30:33
Each character is one of the following 24 letters and digits:

B C D F G H J K M P Q R T V W X Y 2 3 4 6 7 8 9

Certain characters are difficult to read.
The number 8 and the letter B, as well as the number 6 and the letter G.

These characters are NOT in the Product Key:

A, E, I (capital i), L, N, O (capital o), S, U (capital u), Z (capital z), 0 (zero), 1 (one), 5 (five).

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