Solved can open doc 1 not doc 2 on same floppy disc

March 2, 2012 at 14:06:44
Specs: Windows XP, I have 768m on my computer
my problem is I can open 1 doc in final draft 6 with no problem but when I try opening the 2nd doc it won't allow me access it keeps showing me a message of "unknown error occured while opening document. Let me go into further detail it begins opening but then at 62% it starts buzzing as if the document is stuck a few mins later it continues to 67% then gets stuck again. Does anyone have a resolution for this problem.

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✔ Best Answer
March 11, 2012 at 15:57:13
Artistic Writer at last your statements regarding "Final Draft" make sense. However I am afraid that the company you mention is not going to be able to help you in this regard short of you sending them the faulty disk.

I am afraid Ike Peters is right with regard to the "trust" issue. The company you have linked to is a legitimate organisation and unless you are prepared to extend your trust to them then you are doomed to disappointment. At worst (even if the company were a scam) you would lose $15.00.

With regard to the Private Messaging system in place on this forum unless you are prepared to use it (TRUST once again) neither Ike or I are able to send you a head cleaner. As far as Facebook is concerned it is probably the most untrustworthy medium you could use apart from social messages and photographs.

The fascinating part is that you are prepared to allow a faceless technician from "Final Draft" access to your computer from some distant city to attempt to achieve something you could do yourself by just trusting someone else.



#1
March 2, 2012 at 16:34:15
If this is a 3.1/2 inch floppy disk it has most likely failed... their write/rewrite life is not long. You could try it in another reader. Was this floppy made on the machine you are trying to read it from?

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#2
March 2, 2012 at 18:21:54
The head alignment of floppy drives varies slightly. If the floppy disk has data on it that was recorded on it when it was in one floppy drive, files on it may not read properly when the floppy disk is in another floppy drive.
Try reading the floppy disk in a different floppy drive.

If that results in the same problem, the data in the second file has problems.
The probable causes of that are either
- floppy disks often develop un-detected bad sectors over time, especially floppy disks made since about 2000,
- or, a lot less likely, the floppy disk may have been exposed to a situation that damaged data on it. E.g. some screwdrivers have weakly magnetized tips.

If the second file has bad sectors or damaged data within it's data, then that file probably cannot be recovered (fixed).
Do you have another copy of that file, or a file that is an earlier draft of it ?
You should always have at least one copy of any data on a floppy disk that you don't want to lose, at a separate location other than the same floppy disk.
....

The only way I know of that a floppy disk can be checked to see whether it has previously un-detected bad sectors on it is by doing a Full format of it, which, of course, deletes all the data on the disk .
I have at least 50 floppy disks that were made after about 2000 that DID develop bad sectors over time.
I have NOT had that problem to the same extent with floppy disks made before about 2000, when it was a lot more important that they didn't develop bad sectors.


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#3
March 3, 2012 at 15:02:24
I don't understand, what do you mean try it in another reader? And to answer your question yes this was on the same computer. I really don't understand it. Back a few years ago I had the same problem with another 3 1/2 inch floppy disc only that time I was able to retreive my data from the same Final draft 6 program. And from that I was able to copy and paste my screenplay onto another disc. But the strange thing is later much later on when I went to write another screenplay on that same disc I had no problems period. But this time I can only open up one file and that's the title page it won't allow me access to the actual screenplay itself. Question could this be happening because I don't put my floppy discs back in the storage case like how I used to? Please tell me I can still retreive my screenplay without losing it ppppleeeease!!! I need that script I really need that script back.

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Related Solutions

#4
March 3, 2012 at 15:18:47
The only copies I have of that file are on the Final Draft in its backup & it won't allow me to access it. Question: could this be because I leave my discs on top of the hard drive instead of putting them back into the case like I normally would have. But that hasn't effected the other discs just that one. And if this is as bad as you say it is then why does it still allow me access to opening the title page of my final draft and not the actual screenplay itself? That's the part that boggles my mind. But strangely a few years ago I had that same problem with another different 3 1/2 floppy disc but that time I was able to copy and paste it onto another different disc but here's where things get strange later on when I went to write another screenplay on that same disc that had previously given me problems I wrote my script without any problems. So again I ask should I after finishing with my floppy discs place them back into the storage box that I'd normally put them in, you know that storage box you can buy & store multiple floppy discs in? Could that be the reason why this one is acting up because I normally just leave them atop the hard drive all day and all night every day. But then again when it happened the first time as previously mentioned it was stored inside the storage case. This is weird very weird. And to answer your question yes I have tried it in different floppy drives. I have the one that came internally with my Dell computer and then a few years back I brought a "Lacie" floppy disc drive. And each time I've tried opening it in either drive it still refuses me access it only allows me access to the title page. Is there any other way to retreive my screenplay without losing it?

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#5
March 3, 2012 at 15:27:06
If you're saying the second file was placed on the floppy disk by the same floppy drive you're trying to read it in, then the only other thing you could try is to use a head cleaning floppy disk in the drive.

If you're not sure whether the second file was placed on the disk by the same floppy drive, try reading it in a different floppy drive.

If whatever floppy drive still won't read second file properly, the most likely thing is the floppy disk has developed un-detected bad sectors within that file, and that file won't read properly in ANY floppy drive. .

....

"could this be happening because I don't put my floppy discs back in the storage case like how I used to? "

Maybe, that would make them more vulnerable to possible causes of data damage, but I've ssen that floppy disks can develop previously un-detected bad sectors for no apprarent reason, no matter where they're stored. .

"And if this is as bad as you say it is then why does it still allow me access to opening the title page of my final draft and not the actual screenplay itself?.

Obviously, there's nothing with the data on the part of the disk the title page is on.


"The only copies I have of that file are on the Final Draft in its backup & it won't allow me to access it. "

There's no point in having a backup of it if you can't access it. You may not be able to access it in it's backedup state in any case . You need to find out how you use the program to restore a file from the backup.

You could try using a program that can repair data damage, but it's more likely the result will be incomplete or corrupted than it will be usable and complete.
Floppy disks have two FATs (File Allocation Tables) that are supposed to be identical - only one of them is used - if the data for one of them is corrupted or has bad sectors but the other one is fine, the good one can be used to replace the bad one, and if there are no bad sectors where the second file's data is, the file will be fine.


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#6
March 3, 2012 at 16:36:29
Thanks "Tubesandwires" but do you know where I can get a head cleaning floppy disk? and how much it costs?

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#7
March 3, 2012 at 21:42:17
This link has head cleaners: http://www.ebay.com.au/itm/Halloa-3... They will be about the same in the US. This is an Australian ebay site but you could Google for one in your area.

Some additional advice here is that you may be well advised to copy your valuable data to another media, a USB external drive would be ideal in your case.


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#8
March 4, 2012 at 17:10:10
Dear Ewen I just across a site offering a free download for the head cleaning disc. The site is called "support.speedypc.com" I'm not familiar with this but I figure you might know something about. If not do you think it's safe to download. First before I download, if I do I want to e-mail them asking them first of all how much does this download cost because I don't want any surprises. But they say there's no cost would you download it if you were in my position? The site says it's connected to Microsoft Partner Silver Independent Software Vendor. Are familiar with this site? pchelpcenter.org
The strangest thing just happened I just saw a message stating the site I just wrote about is being blocked so now I don't think the site can or will be located. Wow I've never experience anything like that before.
Strange someone said I blocked the site which I didn't but when I brought the site up on another search engine it came up. Now I'm really confused good thing I didn't e-mail them my e-mail address. But still I might be worried over nothing still would like your advice about this site still.

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#9
March 5, 2012 at 09:00:56
A head cleaning disk is a peice of hardware, you cannot download hardware.

I would also recommend staying away from those "speed up my pc" websites. Most of them are scams and can actually cause more damage then good. And there are plenty of free programs out there than can help to clean up your system. CCleaner is one of them


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#10
March 5, 2012 at 10:09:04
floppy disks are not for long term storage. It is transfer media like a usb stick.

get your files on cdr or dvd which are storage media.

Answers are only as good as the information you provide.
How to properly post a question:
Sorry no tech support via PM's


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#11
March 5, 2012 at 20:00:27
Artistic Writer... thank you for your query. The site you have quoted is not for cleaning floppy disks. The cleaning disk you need looks exactly like the plastic disk you use for recording information excepting that it does not enclose recordable media. Instead it has a semi rigid disk of fibrous material which spins in the same way as the regular disk and in so doing it cleans the recording heads inside the case.

As THX 1138 mentioned the item you need is a piece of hardware and obviously cannot be downloaded. The site you have gone to probably has some method of cleaning space on a hard drive (or similar) and you definitely don't want to do that.

Tubesandwires mentioned that the recording heads are pretty fragile and they may well have been displaced. If you know someone with a floppy writer you might try reading it in that machine and if it is successful copy it to a new disk on the same machine. They are magnetic and static sensitive and it may well have become damaged in this way.


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#12
March 6, 2012 at 16:17:07
Hey Ewen, I am now in the process of hopefully obtaining a head cleaner for a floppy disc drive. Hopefully the people at a store called Staples can find one for me. There's one on-line but it's at Amazon.com and they only accept credit cards. I don't have a credit card and don't have any one readily available to ask to use theirs either, honestly I wouldn't feel comfortable asking someone to use their credit card for that purpose you know how funny some people can be. So I'll keep you and the rest of the community aware of my progress. By the way this may sound like a stupid question but I'm not too bright when it comes to certain things but could you explain to me exactly what is a SCRIPT FILE and what does it look like. While in the process of obtaining a head cleaner I e-mailed Final Draft and they told me to send them a copy of my SCRIPT FILE I don't even know what it looks like. Would you please assist me on this, thank you.

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#13
March 6, 2012 at 19:28:10
You used to be able to buy a floppy head cleaning disk just about anywhere that sold floppy disks, but these days many places no longer have floppy disks, and if they do they often don't have the floppy head cleaning disks. If you're in the US or Canada, Walmart may have it, if they stock floppy disks, or Radio Shack, or a "dollar" store may have it, or a smaller local place that sells parts for computers may have it.

You can also remove the floppy drive, take off the cover, and clean between the heads manually.
....

As we have told you at least three times, if you have access to another floppy drive, try reading the problem floppy disk in that !
.....

"While in the process of obtaining a head cleaner I e-mailed Final Draft and they told me to send them a copy of my SCRIPT FILE"

Ask Final Draft what they mean by script file. There are operating system and program related script files, but since the files are related to a screenplay, what they mean regarding a script file may be entirely different.

While you're at it, if you haven't been able to figure it out, ask them how you restore a backed up file in the program.
......

Ewen said:

"Tubesandwires mentioned that the recording heads are pretty fragile and they may well have been displaced. If you know someone with a floppy writer you might try reading it in that machine and if it is successful copy it to a new disk on the same machine. They are magnetic and static sensitive and it may well have become damaged in this way."

I haven't found that floppy drives or their heads are relatively more fragile, or that they are relatively more sensitive to static discharge or magnetism ( but the floppy disks certainly are).
The problem regarding floppy drive head alignment is probably due to the quality control of those who make floppy drives being much less than it was before about 2000.

When I got my first 1.44mb floppy drive in 1988, it cost over $100. Since it cost the manufacturers back then more to make the drive, it was worth them spending more time making sure the heads were aligned properly, which was much more important when more people were using floppy disks.

These days you can buy a new floppy drive for under $15 - there's no incentive for the manufacturer to take the time to make sure the heads are aligned properly.

You can have two new floppy drives, record data on a floppy disk when it's in one floppy drive, then try to read it in the other one, and the second floppy drive may not read the data on the floppy disk properly.


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#14
March 6, 2012 at 21:03:58
Small correction Tubesandwires I meant to infer that the diskettes were prone to magnetic interference not the heads, maybe a misunderstanding here!

It is interesting to note that diskettes are erroneously referred to as "floppies" when in fact this is not so. They are "diskettes", the original floppies were those big 5 1/2 inch jobs that were very bendable.

Sorry Artistic Writer I am unable to help you with the Script bit of your response but I think Tubesandwires has pretty well covered it. You mention "Final Draft"... is this a company that deals with script writing as in plays and movie scores etc. because what they may be asking you for is the file containing your script?


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#15
March 7, 2012 at 06:44:09
Yes, the 360 kb and 1.2 mb floppy disks with their thin cardboard enclosure were certainly floppy and more fragile than the 720 kb and 1.44 mb floppy disk with their hard plastic enclosure. I still have some of those, mostly 1.2 mb, and some 5 1/4" 1.2 mb drives, but haven't used them for ten years or more. I have a set of them for Win 3.1, sets or singles for Dos versions or programs; most others were recorded on by myself.
.
My brother had an Osborne computer someone gave to him, way back, for a few years - 8 inch floppy disks . 2 floppy drives - CPM (CP/M ?) operating system. He even managed to get some pre-recorded program and game disks for it..

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#16
March 7, 2012 at 08:39:49
"As we have told you at least three times, if you have access to another floppy drive, try reading the problem floppy disk in that !"

And if you remember me telling you tubesandwires that I had already tried putting in both drives and that drive didn't allow me access either. I told you that I have 2 disc drives the one that came with the Dell computer which is the internal drive and the other one that I brought a few years back which is an external drive. I also said it would only open the title page and not allow me access to the actual script. Now I just e-mailed Final Draft and asked them what did they mean "script file" and how do you open a back up file. I just e-mailed them a few minutes ago so it's going to take a while for them to get back to me. But I'll continue giving you up dates of my progress.
And yes I do live in The United States, I live in Brooklyn, NY. The Walmart you refer to often times these stores do sell computer parts but they do not sell the most important things you may need. Like ink for jet printers at least not the kind I use so I have to wind up going all the way to Office Max or some other store. There was a store Court street office supplies here in America in the NY area that I normally go to but they said their vendors no longer sell head clearners because their vendors said head cleaners have been discontinued. But as I said in my other e-mail I e-mailed Staples and they said they'll get back to me and let me know. They have vendors that may have it. We also have a store called J&R Music World which sells everything from stereo equipment to computer. They said they normally don't have it but check back with them in the future. So like I said before I'll continue giving you updates of my progress.


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#17
March 7, 2012 at 11:47:17
"And if you remember me telling you tubesandwires that I had already tried putting in both drives and that drive didn't allow me access either. I told you that I have 2 disc drives the one that came with the Dell computer which is the internal drive and the other one that I brought a few years back which is an external drive"

I just re-read your posts in this Subject (thread). I don't see anything that specifically, or in a roundabout way, says any of those things.

The local Walmarts where I am in Canada always have some burnable CDs and DVDs - some have 1.44 mb floppies too - though I haven't looked for a floppy drive head cleaning disk there.
They don't have all that much for computers or computer related parts, though they do sell a few laptop models, some printer cartridges, some cables - the burnable CDs and DVDs, possibly floppies, are in the same area, or they're in the pre-recorded CDs and DVDs area. .
They used to stock a lot more but there are many competitors here for computer related stuff that have better prices.

If you have the same problem with the same file when it's in more than one floppy drive, then cleaning the floppy drive's heads probably is not going to help, and you problem is probably caused by a problem with the data in that file on that floppy disk - most likely there are bad sectors that have developed on the floppy disk within the data for that file..



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#18
March 7, 2012 at 17:47:36
Artistic Writer you never answered my question regarding "Final Draft"... is this the name of a final draft of something you have written and is stored on the faulty floppy? I think terminology is posing a problem here.

Late edit: earlier you wrote The only copies I have of that file are on the Final Draft in its backup. So it would appear that my question has been answered.

It would seem that it is very likely (as Tubesandwires has said) that your data is unrecoverable and a cleaner might not be of any use to you. However would you like me to see if I can hunt up one here in Australia and I'll send it to you if I'm successful? There is one on eBay and if you want I'll see if I can bet one.

Extra late edit: Do you know how to use the Private Messaging (PM) system on this forum?


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#19
March 9, 2012 at 16:39:15
Thanks Ewen I'd be most happy if you did go on e-bay to see if you could find one at a reasonable price of course. Ewen I don't have a credit card and would have to send you a money order or a check. I'm not familiar with money grams. So how would we do this if you did find a head cleaner? How would we send each other the items of money and headcleaner. You live in Australia and I live here in America. What about postage costs on your end.

Question would I need one or two of these head cleaners? I'm not familiar with e-bay but from what I've heard you know how pricey e-bay can be not due to e-bay's fault but the greed of those selling items. I have just about exhausted all of my resources trying to find a head cleaner. Most places I thought would still sell it due to the fact they sell a wide range of computers and computer parts come to find out they don't sell it anymore. Other places don't even know what I'm talking about.

I searched the internet a few days ago and found this one site called "Floppydisk.com" they say they sell head cleaners and the woman Diana Lee said yeah I could send her a money order but I'm feeling very suspicious about it and I think I'd have to speak to her via phone. Her company is located in California, I'm here in New york city. The offer may sound nice but I'm not sure if I should risk it. Have you heard of this company before Ewen of any one else in the community? "Floppydisk.com" This is Diana Lee's phone, store address, fax & email: info@floppydisk.com PHONE: (800) 397-7890 FAX: (714) 669-8305 2620 Walnut Ave Unit D Tustin, CA 92780-7028

Now in the mean time I'm still in contact with Final Draft and they're still working with me at resolving the issue. I'll keep you folks up to date with my progress. Yes again please Ewen thank you for your offer and yes see if you can scrounge up one on your end but use very good discretion when operating on E-bay there is a lot of scammer out there. In the mean time I've still got a few places to check out on my end. Thanks again Ewen. The people at Final Draft told me to search my computer to see if I could find the right script file I thought it was located in The final draft program itself but they told me it's not. Since I can't seem to find where the heck my files for final draft are it looks hopeless but Matt, the guy who works at Final Draft told me if I'm having trouble finding it to contact him back. So far have not heard anything from him.


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#20
March 9, 2012 at 18:03:32
Artistic Writer thanks for your reply. First up though a couple of simple questions. I have asked previously but you have not provided any deatils:

1.) Who are the company Final Draft? and what do they do?
2.) How can this company Final Draft (if they are a company) help you find information on a disk that you own and is in your possession and that you are unable to read?
3.) Is "Final Draft" perhaps the draft copy of a script you have written?

I have been to the link http://floppydisk.com/ and they are a perfectly reputable company. You will have no difficulty dealing with them. The cleaner is illustrated here: http://floppydisk.com/cleaner.htm and shows the cleaner for the floppy and also for a CD drive. The whole lot including the postage is $15.98 for one cleaner set which is all you need. The clerk in your local Post Office will help you with the sending of a money order and you have nothing to be suspicious about.

Please investigate this option but if you still have difficulty then I'll certainly follow it up here in Australia for you.

Now my last question is are you familiar with the Private Messaging system which exists on this forum? If we need to exchange addresses this is the only safe way to do it. Never ever post personal information on an open forum such as email addresses, phone numbers home addresses etc.!


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#21
March 9, 2012 at 19:54:29
As I said at the end of response 17.....

"If you have the same problem with the same file when it's in more than one floppy drive, then cleaning the floppy drive's heads probably is not going to help...."
....

"The people at Final Draft told me to search my computer to see if I could find the right script file I thought it was located in The final draft program itself but they told me it's not. Since I can't seem to find where the heck my files for final draft are it looks hopeless..."

If Final Draft is a Windows program.....

When you install programs, in most if not all cases, any files you save in them are stored in your own users's account by default, unless you deliberately choose another location to save them to, even if the program itself was installed on another hard drive partition other than the one Windows is running from.
E.g. for Final Draft, they may be in My Documents somewhere, in your account.
(C:\Documents and Settings\(your user name)\My Documents\


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#22
March 11, 2012 at 09:10:24
Dear Ewen first I don't use IM nor do I know especially for this type of forum. And I'd never ever be that foolish to give out any personal info especially on this type of forum any one can grab it. I only use either face book which many of my friends use and we trust each other on that site, we send messages that way or by e-mailing from our phone company. Ewen are you on face book by chance. I am but I don't have any pictures of myself.

1.) Who are the company Final Draft? and what do they do?
Final Draft is the company that makes all the final draft screenwriting software I'm not sure if you've ever seen any of their advertisments Final Draft 6, Final Draft 7 etc. They offer tech assistance when necessary to those in need of software issues resolved. Sorry Artistic Writer I am unable to help you with the Script bit of your response but I think Tubesandwires has pretty well covered it. As you Ewen mention in comment #14 "You mention "Final Draft"... is this a company that deals with script writing as in plays and movie scores etc. My answer is yes Final Draft is a company that makes software programs for screenwriting, novels not writing movie scores. That's not what they do.

2.) How can this company Final Draft (if they are a company) help you find information on a disk that you own and is in your possession and that you are unable to read? They have far better advanced technical systems and software that can where they are log into a person's system with that person's permission begin to search thoroughly through that person's computer files and do what they need to do to correct the issue. Here in America telephone Internet companies do it all the time. I don't know about where you live.

3.) Is "Final Draft" perhaps the draft copy of a script you have written? Final draft as mentioned earlier is a "company" that makes their own software for screenwriters like myself this software is designed to ease the stress of formatting a screenplay. I don't know if you've ever seen what an actual screenplay looks like but their are numerous web sites that show ever script Hollywood ever written. You'll clearly see that each one is formatted ex: it's like writing a letter to for a job opening you don't just write everything without properly formatting it correctly. I don't know if this is giving you a clear example of what I'm talking about you'd still have to seen screenplays and how they're written to understand what I'm saying. I don't know of any web sites off hand but if you type in "show me screenplays" I know you'll pull up hundreds of sites. Each screenplay is in alphabetical order and then you can see what I'm talking about.

Now about the ad for the head cleaner, just because they give you an honest picture of something doesn't mean that they are an honest company to deal with. For all I know they could be a scam who promise you things and never make good on their promises. That's why I'm still a little worried about sending them money. But I still haven't contacted them by phone.



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#23
March 11, 2012 at 11:16:09
I`ve been following this thread since it started, and am a little baffled. Now first off, don`t take this the wrong way, no harm intended. If this screenplay is that important to you, why aren`t you making more of an effort to try to recover it? You have been given things to try, and it seems you will not use them/or there is a reason you will not use them. Now I understand the need for making sure your personal info stays inhouse, but at some point to try to recover your screenplay, there are things you have to try. These have all been discussed in above replies. Now if the drive is dead, it is dead. Try to read the disc in another computers floppy drive. If the floppy disc is corrupt/bad sectors, probably not readable period in any computer floppy drive. If the drive you have has dirty heads, you can clean them with a floppy drive head cleaner. To try the last resolution, you have to acquire a head cleaner somehow, and to do that, you have to trust someone. I mean after following this thread for the last 9 days, I was at the point where I got out one of my floppy drive head cleaning kit(I have a few), put it in a cushioned envelope, and was going to send it to you free, wanting no moneys for the kit, or the shipping just to try to help(there are a few honest decent people still living, and the first person to help me with a computer part sent to me for free 15 years ago was from Brooklyn, NY). Then I noticed in your last reply that you refuse to PM, well that knocks my effort to help out of the ballpark, can`t send it without an address. Good luck in your efforts to retrieve your data. PS there are also some freeware recovery software that can be tried such as the freeware Roadkils Unstoppable Copier which is found here: http://majorgeeks.com/Unstoppable_C...

Regards
Ike Peters


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#24
March 11, 2012 at 15:57:13
✔ Best Answer
Artistic Writer at last your statements regarding "Final Draft" make sense. However I am afraid that the company you mention is not going to be able to help you in this regard short of you sending them the faulty disk.

I am afraid Ike Peters is right with regard to the "trust" issue. The company you have linked to is a legitimate organisation and unless you are prepared to extend your trust to them then you are doomed to disappointment. At worst (even if the company were a scam) you would lose $15.00.

With regard to the Private Messaging system in place on this forum unless you are prepared to use it (TRUST once again) neither Ike or I are able to send you a head cleaner. As far as Facebook is concerned it is probably the most untrustworthy medium you could use apart from social messages and photographs.

The fascinating part is that you are prepared to allow a faceless technician from "Final Draft" access to your computer from some distant city to attempt to achieve something you could do yourself by just trusting someone else.


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#25
March 13, 2012 at 09:05:06
Dear Ike Peters the reason I don't use IM is because for one I don't have it on my computer and two if I've never had any reason to use it what's the use in having something if you never need to use it. It's like having a really expensive sports car that only sits in the driveway and you never ever use what's the point in having it. Now at some point yeah I will call the company in California and express interest in finding out more about them. Tell me some thing have you thoroughly investigated this California and do you know for a fact that they are indeed a safe company to work with if so they you've every right to your opinions. But to answer you Ewen I don't know about you but honestly speaking let's say if and neither you nor I know this but let's say that if this company that I'm about to send my $15 dollars to is in fact a scam are you going to repay me back the money that I lost well of course not. Yeah I have trust issues big deal but at least when after all is said and done and I've done all my homework I know that when I do make that move to execute into something that, that is the right move. I'm not in the habit of just sending money blindly out in the universe just because it sounds good who does that. Duh!! And back to you Ike Peters you should go back and re-read that last reply of mine because I did not ever mention the fact that I REFUSE TO USE IM. I didn't in fact make it clear the reasons why I don't use it. But now you know.

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#26
March 13, 2012 at 09:26:31
Dear Ike Peters

Neither of my disc drives are dead I've checked them via using many of my other floppy discs and none of them have had any problems. So it's that one floppy disc. But as I said previously before in earlier replies I had that same problem with another disc some years back and strangely a few weeks later that same disc began working again.

"The fascinating part is that you are prepared to allow a faceless technician from "Final Draft" access to your computer from some distant city to attempt to achieve something you could do yourself by just trusting someone else."

Dear Ewen

I've had my Final draft screenplay softwares for quite a few years. So yeah I trust them because in the past I've had a few problems that needed assistance and they were there to assist me and help resolve the problems. When you have worked with a company for quite some time in the past you do develop a great deal of assurance and trust. Besides they offer tech support for each of their software itself what's the point in offering tech support for a product that millions of people use regularly if no one is ever going to use it. And also Ewen about the faceless person you refer to, when ever you have computer issues do you always call up a tech and can they always send someone over or is it sometimes they can provide over the phone support if not gain access to your computer via their system. If that wasn't as safe as you and Ike Peters say then no one would be using it. Phone companies have been using it for years. Whenever I need my internet fixed my phone company has in the past offered to help by accessing my computer via their system. You two crack me up it seems to me that you two have just as much trust issues on your part as I do on mine LOL.



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#27
March 13, 2012 at 09:34:00
By the way Ike Peters I don't know what's wrong with the link you provided www.major geeks.com but every time I click on it it doesn't give me access. Maybe it's not connecting right but I'll continue trying. Don't get me wrong for being defensive Ewen & Ike but I happen to practice my life a little differently and a little more cautiously than you guys. I'm not saying you two go about your lives recklessly but it doesn't really sound like neither of you do your homework when attempting things maybe I'm wrong but that what it sounds like to me.

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#28
March 13, 2012 at 10:11:06
Dear Ewen & Ike Peters I just called the floppy disc company and they have informed that they are a legit company. So I'll be sending them a money order with my payment.

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#29
March 13, 2012 at 14:23:26
I have another problem, I have word perfect 10. If you're familiar with this application you know that there is a small text window that allows you to see each word as it's typed. It allows you the ability to see which words you're typing correctly or incorrectly. How do I bring this window back to the word perfect tool bar. How did it become missing in the first place you ask, well I was copying and pasteing a document from off the web and then when I finally noticed it that text window screen was missing. I want to know how do I bring it back without having to delete it from my computer and reloading the entire software via software disc.

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#30
March 13, 2012 at 19:20:39
"[Solved] can open doc 1 not doc 2 on same floppy disc"

That subject has NOT been solved yet.
.......

I have OEM (sold only along with hardware for a cheaper price) WordPerfect Office 2000 ( = 9 I think) but I've never installed it - never got around to it. Apparently it works fine in XP.
It probably has many things the same as in your WordPerfect Office 10 (a.k.a. 2002 ?).

I have the printed books that came with it, and third party books about it, but I have no idea what the feature you're talking about is called.
Do you know what it's called, or can you dig around in the program and find out what it's called ?
...

WordPerfect Office 10 was first released in 2001.

Corel....
http://www.corel.com/corel/

....supports WordPerfect, but it no longer has extensive support for it's older versions.

You're not likely to find much on their web site for WordPerfect 10, but you could try looking here...

Support - Get answers

Search our Knowledgebase
http://corel.force.com/index

Define your search

What type of software - Productivity

Which Product - WordPerfect Office

Which version - No filter (10 is not listed)

Refine your search - No filter or whatever you like ( you get the most results with no filter)

Search using keywords - WordPerfect Office 10
......

Otherwise...

Apparently WordPerfect has pretty good Help in the program itself - look in that !

If you have the printed books that came with it, look in those !

E.g. I have the WordPerfect Office 2000 User Guide, 406 pages

There may be (a) *.pdf manual(s) that came with it , or (a) manual(s) in WordPerfect document format, on the CDs it was installed from. If you have those CDs, look for (a) manual(s) on them !
OR - the manual(s) may already be on your hard drive !
....

Search on the web for WordPerfect 10 help, or WordPerfect Office 10 help, or similar

E.g.

WordPerfect Universe:
http://www.wpuniverse.com/

Corel Tutor
WordPerfect 10
Online tutorials
http://product.corel.com/en/wpo2002...


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#31
March 13, 2012 at 21:11:14
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Tubesandwires I have no idea who marked my reply as best answer... to the best of my knowledge it is the OP who selects that option
------------------------------------------

Artistic Writer you say "Dear Ike Peters the reason I don't use PM is because for one I don't have it on my computer and two if I've never had any reason to use it what's the use in having something if you never need to use it."

You do have PM on your computer because the Private Messaging service is part of THIS forum. It is the safest way of exchanging private information because only YOU have access to it. And yes if you lose your $15.00 I'll be glad to refund it to you BUT you will have to use PM to give me your address.

I cannot help you with Word Perfect 10, it is a programme I have never used.

If both your writers are in good working order then the floppy you are using is at fault and I am afraid you may have lost all the information on it. My advice now is if the cleaning disk does not rectify the problem then it is time for you to invest in a more reliable back-up in the form of an external drive.


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#32
March 13, 2012 at 22:25:39
Ewen

I have not started my own subject since a subject could be flagged as solved, but if the situation hasn't changed from what I've been told, only the person who started the subject can flag a post as the best answer, when he or she does that the subject gets the added tag of Solved, and the person who started the subject cannot change what post has been flagged as the best answer once a post has been chosen.

Personally I think it should be one of the forum moderators, only, who can flag a subject as solved, only when the thread subject actually HAS been solved.


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#33
March 13, 2012 at 22:45:31
Tubesandwires... I agree wholeheartedly!

Regards.


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#34
March 14, 2012 at 07:24:46
From Ewen --- My advice now is if the cleaning disk does not rectify the problem then it is time for you to invest in a more reliable back-up in the form of an external drive.

I have spoken to the Ms. Diana Lee and she's confirmed that yes she a legit business and I will be sending her a money order for the cleaning disc. I won't know if that solves the problem until I get the cleaning disc. I've mention this time and time again for the umpteenth time yet no one is listening. I TOLD YOU IN MY EARLIER MESSAGES THAT I ALREADY HAVE AN EXTERNAL HARD DRIVE. I have a total of (2) DRIVES the one that came with MY COMPUTER which is the INTERNAL drive and I have another one WHICH I BROUGHT A FEW YEARS BACK WHICH IS AN EXTERNAL drive. For now it appears to be only that one disc that is having problems. I'm not spending any more money on something that's not defective. That makes no sense. Neither of those drives are malfunctioning it's just that one disc. How many times must I tell you over and over again. Please pay attention. And trust me Ewen if it turns out that this Floppy disc company is a scam trust me I'll hold you to your reply [ AND YES IF YOU LOSE YOUR $15.00 I'LL BE GLAD TO REFUND IT TO YOU] LOL.
But I don't think she is a scam. So in the mean time I won't be needing your address to send me any thing not as of yet. And as far as using the PM I've no idea where this PM feature is located.


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#35
March 14, 2012 at 07:43:49
Tubesandwires---

If you are familiar with any word perfect program I think many of them have it. What I'm talking about is when you are typing there is a small box that shows you each and every word as you type your document word by word. It's like an AUTO-CORRECT in that small screen that shows you the word or words you're typing are being typed correctly. If the word is not typed correctly then the word in that small screen turns RED and then the WORD written in your sentence shows a RED LINE drawn underneath that WORD. But I think I will just delete the whole thing then reload it and it should return as it did before. I'll only use that if all else fails.


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#36
March 14, 2012 at 08:37:37
I looked in my printed WordPerfect Office 2000 User Guide.

It's WordPerfect version IS 9.

Assuming you're talking about WordPerfect 10 itself, the feature you're talking about is probably one of:

- Spell-As-You-Go (enabled by default initially)

- Grammar-As-You-Go (enabled by default initially)

- Prompt-As-You-Go

- QuickCorrect
- two options
- Replace Words As You Type
- or - Correct Other Mis-typed Words When Possible.

- or similar

All of them are enabled / disabled under Tools - Proofread, or Tools (QuickCorrect)

See the HELP in the program itself !

There is a *pdf manual on the CDs for WordPerfect Office 2000 - there's probably one on your CDs too, if you have them.


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#37
March 14, 2012 at 21:42:12
artistic writer... you have mentioned that you have an external drive but is it a hard drive or is it an external FLOPPY DRIVE? I suspect you have an external floppy drive because an external HARD drive has no way of reading a floppy. My advice is the same... use an external HARD DRIVE there is a distinct difference!

T o access the Private Messaging Service look in the right hand column of this page where all the various forums are listed. At the very bottom you will see an entry "MY Computing Net... click on that link and a new page will open. The second link down says Private Message Centre, click on it and a message box will appear, where it says "Recipient" type the persons name as it appears at the top of the relevant post (for example you would type Tubesandwires there if you were sending him a private message.

You might also be interested in this link: http://wiki.answers.com/Q/What_is_t...


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#38
March 18, 2012 at 23:11:27
What a pity you never came back artistic writer!

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#39
March 20, 2012 at 15:24:49
I repeat for those of who for whatever reason are not understanding the posts. I clearly said that I had not sent the money order in I specifically mentioned that last week. Today I just finally got around to acquiring a money order and I will be sending in off tomorrow. You are the only one Ewen who are not understanding the posts. Well here it is for the last time Ewen, I have gotten a money order and will be sending it off tomorrow do you understand this. You are clearly the only one who isn't clear on this no one else has responded since I mentioned this.

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#40
March 20, 2012 at 23:06:31
artistic writer... for the last time I understand your posts, they are perfectly clear but you have not responded to my suggestions or the link that I have provided that may help your understanding of the issue.

This is my last post in this connection. I have gone out of my way to be of assistance to you and your responses of late have been less than kind. My final hint is for you to learn to use forums and at least follow simple forum etiquette.


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#41
March 21, 2012 at 10:20:17
dear ewen don't take it so damn personal but you are the most impatient person I've ever met. It's not like every day I am on this site checking to see who's contacting me. My goodness you have to learn to control and be more patient.

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#42
March 22, 2012 at 14:58:53
Tubesandwires --- Just thought I'd let you and the rest of the community know that I've finally aqcuired money order and have sent it off. Now it's going to take some time before I receive my floppy disc head cleaner so until then you will not be hearing from me. But I'll keep you posted once it arrives.

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#43
March 22, 2012 at 18:36:26
As I said at the end of response 17.....
"If you have the same problem with the same file when it's in more than one floppy drive, then cleaning the floppy drive's heads probably is not going to help...."

Have you fixed your WordPerfect 10 problem yet ?
If no, see response 36.


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#44
March 23, 2012 at 14:28:39
"If you have the same problem with the same file when it's in more than one floppy drive, then cleaning the floppy drive's heads probably is not going to help...."

You say probably won't work but it still can't hurt to get it a try anyway. As far as the problem with the word perfect 10 -- nothing that you mention has worked -- but that isn't really a big issue -- if I never recover that small screen it's really not a big deal. Like I mentioned earlier it's much easier to just disable it and re-do it back up. Again thanks for the advice. But I'm not losing anything if I delete it and re-boot it again.


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