Solved Can not get past error 162 my hp

July 5, 2020 at 13:10:12
Specs: XP prossestinal, Intel core 2 DUO
This computer was part off a business that ran all computer network. I was able to started it,
It took me all the way to alt. ctrl, delete to enter pass word . I popped batter to clear the password option, but now when Turn it on it counts to 3072 mb get one "beep" and an error message 162 and after loading page. At bottom of page on the left "F1 save changes "". I press it nothing more happens, doesn't do anything more.

message edited by JosephMayfield


See More: Can not get past error 162 my hp


#1
July 5, 2020 at 14:28:32
"I popped batter to clear the password option"

I have no idea what that means. EDIT: removed the CMOS battery? If this is a laptop, it will have no effect. If it's a desktop, was the power cord unplugged when you did it?

"Turn it on it counts to 3072 mb get one "beep" and an error message 162"

3072MB is the amount of RAM (3GB), one beep means all is well hardware-wise, message 162 means the BIOS settings are incorrect. Enter the BIOS setup program, make sure the date & time are correct, load BIOS defaults, save & exit.

message edited by riider


Reply ↓  Report •

#2
July 5, 2020 at 15:38:40
✔ Best Answer
HP Notebook PCs - "162 - System Options Not Set" Error Message Appears On Black Screen
https://support.hp.com/au-en/docume...

Reply ↓  Report •

#3
July 5, 2020 at 18:26:03
Thank you! Turns out my keyboard was bad, thanks again.

Reply ↓  Report •

Related Solutions

#4
July 5, 2020 at 18:35:50
Good news Joseph, thanks for the feedback.


Reply ↓  Report •

Ask Question