Can not get IE to access internet

Nvidia / Cyberpower computer
January 2, 2010 at 13:26:30
Specs: Microsoft Windows XP Home Edition, 1.997 GHz / 2047 MB
Thanks in advance to all who take the time to read this post.

I will respond to all replies.

Here's the trouble.....I'm unable to connect to the internet using IE. I get a Network Diagnostic window that says:

Windows cannot connect to the internet using HTTP, HTTPS, or FTP. This probably caused by Firewall settings on the computer. Check Firewall settings for HTTP port 80, HTTPS port 443, FTP port 21.

I can use FireFox but not IE.

I Disabled my Windows Firewall and my Norton Real Time Protection......I still wasn't able to access the internet using IE.

For security, I have SpywareBlaster and SpyBot-Search&Destroy in the background.....I run Ad-Aware daily.

I couldn't tell ya the last time I used default browser is FF.

I discovered this problem today when I went to install eBay TurboLister2. After installing TL2 it's access eBay for updates via IE (their requirements). That's when I found out my IE connection was no good. Using FireFox I downloaded IE8 but after the installation I was unable to connect. The Network Diagnostics in both cases were the same.

So.....whatcha think...??

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January 2, 2010 at 14:03:30
Sounds like a security or connection setting problem in IE. Have you checked there?

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January 2, 2010 at 14:09:28
No sir, I haven't tried that....really don't know where to start other than turning off the Firewall and when I did that it didn't help.

Could you point me in the direction...or walk me thru it...??...turning off the FW is about the extent of my knowledge on this problem.

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January 2, 2010 at 14:27:45
Open IE, click "tools" and then "internet options". Click "security" and check settings. "medium" seems to work for most users.

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January 2, 2010 at 14:31:55
I got it Dave...!!!

After you probed me on security settings I went to IE and opened Internet into Security and then into Advance and reset everything to default.

That did it......IE8 is up and running.

Thanks was a simple thing but seeing how I use FF, messin' with IE caused me a little confusion.

Thanks again.

Problem Solved.

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January 2, 2010 at 14:52:31
Thanks for posting back. Glad problem is solved. I usually use Opera and don't use IE unless the site requires it. Never tried FF.

IMO I think 2 firewalls and 3 anti-spyware programs is overkill and could cause problems.

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January 2, 2010 at 15:03:06 other phobias and I'm kinda borderline OCD....but I function perfectly well in society. LMAO..!!

Thanks again for your help.

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