Can e-mail but can't browse

January 15, 2009 at 19:12:58
Specs: Windows XP, Pentium 2.8Ghz 504 mb ram
Message: I downloaded and ran SuperAntispyware to get rid of misdirected links in browser search results and regular disconnections from my wireless internet connection. It solved my internet connection problem but now IE and Firefox both can't browse. Firefox says that it is configured to use a proxy server that is refusing connections. My wireless connection's TCP/IP properties are set to obtai an IP address automatically. I can still send and receive e-mail through my Outlook though.

I disabled firewalls and antivirus programs and still can't browse.

Does anyone have a solution for this, please? Thanks! Deb

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January 15, 2009 at 19:20:36
Take a look at the configuration of e.g. Firefox.
In the properties go to advanced and then network.
Then click at the settings and check, whether firefox is actually configured to use a proxy.
If so, switch to no proxy.

For IE, you have to do the same modification, but in the internet settings of IE.

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January 15, 2009 at 19:57:09
Thanks, PaulSep.

I did a System Restore before I got your response. I checked to make sure both Firefox and IE uses proxy settings -- I set to them to automatic. Now Firefox can browse but IE still cannot. I undid my System Restore because the previous bugs - internet connection disruption and misdirected search links came back. Firefox still can browse but IE still can't.

Any more suggestions? I really appreciate your help.


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January 15, 2009 at 20:30:08
I would suggest to configure the proxy settings fixed to no proxy.
In this case you really know, that the browser didn't try to use any proxy.
If a trojan or virus tries to redirect your browser, by using a proxy, it can be done by creating a file for automatic proxy configuration and you will not recognize when this happens to your browser.

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January 15, 2009 at 20:36:48
Thank you, PaulSep! That cured the problem! Cool! Greatly appreciate your help!

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January 15, 2009 at 20:47:50
Yepp, you got it !!!

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