Buy someone a drink - cant open links, downlo

May 31, 2010 at 02:01:05
Specs: Windows XP
Background for you...

My ethernet input has recently been broken thanks to my Mrs, so I got an ethernet adapter which connects into the USB.

Now I cant remember if I started to experience problems before or after the install...However I have experienced no end of problems recently... I cant download a file and then open it in any of the Office apps, as soon as I do, it tells me 'Notepad/Word' etc has encountered a problem and needs to close.

On top of this, I cant run Firefox and if I try to click on links in my email within IE, the same thing happens.

I have AVG and Malwarebytes and have ran them both and they havent picked up on anything.

The strange thing is, I can open notepad and MS office apps by themselves...The problem is downloading/links etc...And opening Firefox.

I have tried several restored to an earlier point with no success.

Here are some of the logs my apps closing:-

---------------------------------------------------------------

Product
Firefox

Problem
Stopped working

Date
30/05/2010 20:44

Status
Not Reported

Problem signature
Problem Event Name: APPCRASH
Application Name: crashreporter.exe
Application Version: 1.9.2.3743
Application Timestamp: 4bb4b749
Fault Module Name: StackHash_8c51
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 0005390b
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 2057
Additional Information 1: 8c51
Additional Information 2: 3e5a054f614be93a35f4f1a0c7543c35
Additional Information 3: b6c6
Additional Information 4: c6989196bee848fb24873257c96fc864

----------------------------------


Product
Internet Explorer

Problem
Stopped working

Date
31/05/2010 08:19

Status
Not Reported

Problem signature
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 8.0.6001.18904
Application Timestamp: 4b835fec
Fault Module Name: StackHash_7b32
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 0004390b
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 2057
Additional Information 1: 7b32
Additional Information 2: 3d9bfde46c837317bde349216c6b3c70
Additional Information 3: acbb
Additional Information 4: 6cebad20618e4bacc8160c46bbf438f6

Files that help describe the problem
Version.txt
AppCompat.txt
memory.hdmp
minidump.mdmp

---------------------------------

Product
Windows Explorer

Problem
Stopped working

Date
30/05/2010 08:47

Status
Not Reported

Problem signature
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.0.6002.18005
Application Timestamp: 49e01da5
Fault Module Name: StackHash_40d4
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 03593c0a
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 2057
Additional Information 1: 40d4
Additional Information 2: 4062ad41ec8067256aa4c5e2b56d3c79
Additional Information 3: 40d4
Additional Information 4: 4062ad41ec8067256aa4c5e2b56d3c79


------------------------------------

Product
Windows Live Communications Platform

Problem
Stopped working

Date
30/05/2010 20:40

Status
Not Reported

Problem signature
Problem Event Name: APPCRASH
Application Name: wlcomm.exe
Application Version: 14.0.8064.206
Application Timestamp: 498cddf7
Fault Module Name: HMIPCore.dll
Fault Module Version: 1.0.0.1
Fault Module Timestamp: 4b640276
Exception Code: c0000005
Exception Offset: 00024955
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 2057
Additional Information 1: aef0
Additional Information 2: 00adfbc93f11ec7fb03b3fa1a6f5af95
Additional Information 3: d309
Additional Information 4: 4625e835d4e88b15d6fb9fe8578f3c78
-----------------------------------------------------------------------

I am at my wits end with this, can anyone help?

I will glady 'buy someone a drink' via Paypal for sorting this annoying issue.


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#1
May 31, 2010 at 17:46:07
Remove the "broken" nic from the device manager.

Try again.


Try a restore point maybe a month ago?

Try again.

I support the 'Everybody Draw Mohammed Day'. A religion doesn't deny my freedom.


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#2
May 31, 2010 at 20:53:44
When you installed the new network card,
1- as above, did you uninstall the old one in device manager?
2- if the old one was on the motherboard, did you disable in BIOS to allow the new one access? Or if separate, did you physically remove it?
3- did you install the driver for the new one?

You have to be a little bit crazy to keep you from going insane.
If all else fails, read instructions.


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