BSOD upon boot and other issues

Dell Dimension e520 desktop
February 25, 2010 at 08:39:08
Specs: Windows XP home, 512 mb
When the computer boots, you get a BSOD with the error message being (0x0000007E). I tried booting into safe mode but it stops working with the last driver being mup.sys. I pulled the hard drive out of the computer, put it into another computer as a slave and ran DFT (drive fitness test) and chkdsk. Both came back with a clean hard drive. If I tried to run DFT with the hard drive in the original computer, the program could not find the hard drive. I load xp recovery and when i typed DIR, it told me that there was a problem with drive enumeration. I ran memtest and it came back fine.

I'm at a loss for what to check on next. The hard drive seems fine but it is not showing up on the dell e520 (although it is shown in BIOS). I also did a BIOS upgrade but it didn't solve the problem.

Do I have a software or hard ware issue? Is it a driver issue? What should I do next? Any help is much appreciated and I hope I was clear in my descriptions. Please note that it is not my computer and I don't know what service pack was on the system although I suspect at least sp2.


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#1
February 25, 2010 at 09:19:12
... sounds like a (click >>) Sata driver issue(?)


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#2
February 25, 2010 at 09:56:45
I like that idea.....any thoughts as to how to do this update when I can't boot into windows? Is there a file I can replace?

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#3
February 25, 2010 at 10:20:27
... download the appropriate driver and stick'em on a floppy drive.

... bootup with xp cd and do a repair install watch @ the early stages on bottom of screen for <F6> key prompt to add sata driver

... you'll need to reinstall updates afterwards.

... make sure you have cd key!

... perhaps just add sata driver and just reboot(?) << test


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#4
February 25, 2010 at 10:24:36
Thanks! I'll give it a shot.

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