Browsers Crashing

May 30, 2010 at 18:50:03
Specs: Windows XP
When I turn my computer on and it boots to my
desktop I can greeted with, 'Internet Explorer has
encountered a problem and needs to close. We are
sorry for the inconvenience.'

When I attempt to open Safari;
Safari Web Browser has encountered a problem and
needs to close. We are sorry for the inconvenience.

Internet Explorer will immediately crash upon
attempting to open it, Safari is still usable if I ignore
the pop-up on the screen informing me it has crashed.

I've attempted uninstalling I.E 7 without any success, I
attempted to install the IE8 and encountered an error
while trying to install it - resulting in an inability to
remove, update, or upgrade my IE browser.

I've attempted system restore; to various dates.
HouseCall to remove any viruses - which it did.

Still no success. If you have any advice on how to
correct these browser crashing errors then I'd
appreciate the help.

See More: Browsers Crashing

May 30, 2010 at 20:24:32
First, run Malwarebytes to see if your AV missed something. The download Safari fresh again, or Firefox and see if that now works. After that, Download IE as a file rather than through Windows update and install, and see if it works better that way.

You have to be a little bit crazy to keep you from going insane.
If all else fails, read instructions.

Report •

May 30, 2010 at 20:34:13
Is Malwarebytes a free download or is something that will
allegedly detect a ton of problems and THEN prompt me to pay
money for it?

-Free to download / Free to use [so it appears thus far]

It found 30 errors - I've removed them and restarted my computer. I encountered two new errors upon rebooting. One stating an inability to locate an update file in something titled 'facor' and another error stating it was unable to locate IE8. However, I did not receive any crash warning errors from IE or Safari - As I did before. I'm running another quick scan to see what the results are. Lastly; I'll be attempting to reinstall IE from file as oppose to update as suggested. I'll be sure to keep you posted on the events that unfold.

Report •

May 30, 2010 at 21:26:19
While attempting to uninstall IE8 it fails and begins prompting
me with 'Copy Error' messages. It is attempting to copy files
from C:\WINDOWS\ie8 when I try to uninstall it and fails to
locate a wide range of files.

Report •
Related Solutions

Ask Question