Solved Blue screen of Death(STOP Code)

December 4, 2013 at 10:16:52
Specs: windows XP
I have received BSOD a number of times, have tried several re-loads of OS and Formatting of drive, ran mem test, so took out ram as there seems to be errors, ran mem test again still errors, I cannot get computer to boot up after re-load of OS.
This is an older laptop - Toshiba Equium 2GB ram running on XP
Help, I cannot get into Control panel to allow me to stop automatic restart , so not sure of STOP code, what do I do?
David

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#1
December 4, 2013 at 10:56:10
✔ Best Answer
mmm typical causes of BSOD included faulty/defective RAM… (including oxidised contacts), possible HD issues, possibly bad/corrupted drivers - to name but three…

You say you have had RAM errors… Borrowing a tip from one the regulars here (OtH or XpUser…?)… Remove all power - mains in and the battery completely. Remove RAM; clean contacts with a soft pencil eraser; replace RAM and restore power etc. and reboot. It may resolve it all by just that simple process!

If you have two or more sticks of RAM - reduce to a single stick and try each in turn. XP likes a minimum of 512 MEg - but may at least stagger into life etc. with 256… even if won't actually do much more than that…

If problems persist with each stick of RAM tested as above… then likely it rules out RAM… If things improve/work with one stick and not another, likely the one that doesn't allow things to work OK is the duff/faulty stick - so replace it.

If you can create/acquire a Linux disk and boot with that… it will test out the hardware as is. Ubuntu is typical variant and can be downloaded as an ISO which burn to a DVD; then boot with that DVD. Ubuntu loads into RAM and leaves the HD as simple resource for Linux OS loaded…

Also can you boot into safe-mode?


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#2
December 4, 2013 at 13:15:41
WinXP can run on 64MB. It was a different world back in 2001.

Anyways, the BSOD. Without knowing the BSOD, I suggest rolling back the system before the problem started. If that doesn't work, roll back further. Beyond that, it's probably failing hardware.

How To Ask Questions The Smart Way


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#3
December 5, 2013 at 09:59:45
Cheers for all your suggestions, I have tried all above, I normally work with 9 different computers in work and the old trick with an eraser is a usual fix, I was hoping that someone may have a new method with which I am unaware, but it seems that I may be fighting a losing battle, with my own computer, I will get a Linux OS and try that, I have ruled out RAM and Drive using alternate tests in work, also have rolled back as far as I can, even starting in safe mode it goes crazy, ( completely new one for me)
Thanks again for suggestions and for prompt concise replies, if I don't have any luck I think its time to re-new My Laptop ( at least I have a good excuse to warrant spending the money)
:):)
David

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#4
December 5, 2013 at 10:06:21
If you have some dumps, I could throw them into the debugger and see what it says. It might spot the buggy driver.

How To Ask Questions The Smart Way


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#5
December 5, 2013 at 15:18:06
Copy & Paste the dump (.dmp ) file onto your desktop & then upload using Image Uploader. I upload to Imgur.com for images & load.to for files. Neither need an account. Post the link please.
Minidump file is located in C:\Windows\Minidump
How to see hidden files in Windows
http://www.bleepingcomputer.com/tut...
Kernel memory dump is located in C:\Windows\MEMORY.DMP

If a .dmp file is produced, upload it to a site of your choice, or use Image Uploader. I upload to Imgur.com for images & load.to for files. Neither need an account. Give us the link.
Image Uploader
http://www.softpedia.com/get/Intern...
http://www.softpedia.com/progScreen...
http://zenden.ws/imageuploader_ru

How to use for files.
http://i.imgur.com/FhtnM6c.gif
http://i.imgur.com/AT6bjjD.gif
http://i.imgur.com/txFkgpT.gif


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#6
December 5, 2013 at 15:30:20
mmm - agree that dump display "would" be useful and hopefully educational too - for benefit of all...

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#7
December 7, 2013 at 10:28:55
HI again all,
I would love to do this, but am unable to even get to desktop, in safe mode or otherwise.I tried to load up Linux, but still didn't want to know, I tried with a different drive, an external drive via CD, the more I tried the worse it got, until finally nothing happens any more, just powers up, then shuts down, no error messages anymore, No starting of any operating system, even trying to get to the BIOS it just basically laughs at me splutters and dies.
Again I am truly grateful for all your responses/suggestions, but this really does look like a fatal breakdown of motherboard/CPU, and possibly me, I am only glad I have work laptop to respond to you all
Thanks again
David:)

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