Blue Screen but NOT normal Blue Death screen ...

October 7, 2012 at 18:26:33
Specs: Windows XP, 1 GB RAM, Intel Pentium 4
Hubbys computer we bought used, a Compaq EVO ... after getting a blue screen but NOT the normal blue screen of death - this one had a bunch of stuff on it INCLUDING something that said "If this is the first time you are getting this screen, shut down your computer and reboot it" Well I did not get a chance to finish reading everything on the screen as I had a 'call of nature' to answer, he shut it down. Now the tower will not run. We changed out the Video card and HDD with new ones, I checked the ethernet card, and the lights work for everything but there is no signal going from the tower to the monitor. Yes I even checked the monitor to make sure it is working and it is fine. Now we are sitting here with a half-dead tower thinking that Blue screen was a virus of some kind that is blocking signal from motherboard to monitor. The lights for the CDRW and Floppy both come on when we turn on the computer but that is about it. Anyone have ANY ideas? We do not have a restore CD for it as we bought it 'used, but re-furbished to working condition'. It is an old Compaq Evo, that is running Windows XP Pro on it, and we are hooked to a cable modem for high speed internet through Cox, if that is any help. All of this happened the same day I was getting the last of the graphics drivers I needed for MY computer that got hacked with the hacker dropping a packet of a trojan set with a browser hijacker in it.

See More: Blue Screen but NOT normal Blue Death screen ...

Report •


#1
October 7, 2012 at 18:55:39
That is a normal blue screen of death with the "If this is the first time...". The BSOD could have occurred because something failed, and now you can no longer turn on the machine. I would request a refund if possible.

You've been helped by a 14 year old.


Report •

#2
October 7, 2012 at 20:09:16
well I tried calling the woman we bought the machine from a year and a half ago (yes it lasted about 18 months) but she has changed her phone number and moved as well. It is one of the computers the banks sell off when they get in new ones ... we got our money's worth out of it but this was NOT a normal blue death screen. I am sure of that, I have been working with computers since 1999, having learned Basic Programming is DOS (but have since long forgotten more than I have learned). This was something different, and had come up as soon as he had logged into his POGO account, which had been hacked more than one before as it is. We have been having quite a bit of hacking problems here lately because of our being politically active, and very outspoken about it. It sounds like you may be a slightly more intelligent 14 year old, and I hope you continue on with learning more about computers and all. There is a great love and satisfaction in it for those who are very interested in that field :)
Its just sometimes when you have a disease (meaning myself) that messes with your memory, you tend to forget some of the things you know by rote, or have even just recently learned due to the disease changing things chemically in your brain. So with this problem I cannot remember what I had to do the last, although the extent of the problem was not as bad as it is now. At least before, I was able to put in a floppy boot disk to boot into a DOS window using commands I followed from a sheet of instructions I had printed out from my computer help search; did it that way to at least boot into safe mode. But this time that is not the case. I DO know there is something on the mobd that is not working whether it is somehow being blocked or just plain fried. I guess I am going to have to break out the multi meter and see what info I can gain from that. There IS power coming in and the graphics card, HDD, Ethernet card/modem, fans and monitor etc are all "working" but the system just refuses to boot. I do appreciate your trying to help though, thank you.

Report •

#3
October 7, 2012 at 21:55:51
You're welcome. Any component could have failed in it. Try shining a flashlight right up to the screen. Can you see anything when you have it on?

You've been helped by a 14 year old.


Report •

Related Solutions

#4
October 8, 2012 at 04:14:33
Try something simple, clean out the dust & clean up your ram, then try only one stick at a time.

Information about cleaning computer components
http://www.computerhope.com/cleanin...
http://www.wiscocomputing.com/artic...
http://www.librarysupportstaff.com/...
http://www.bleepingcomputer.com/tut...
http://pcgyaan.wordpress.com/2009/0...
Getting The Grunge Out Of Your PC, Fred Langa cleans the dirtiest PC he can find, and along the way shows you how you can easily tackle yours. There are 7 pages.
http://www.informationweek.com/news...

Troubleshooting Category 1 Memory Problems
http://johnsonyip.com/wordpress/201...
http://www.simmtester.com/PAGE/news...
http://www.dewassoc.com/performance...
http://www.computermemoryupgrade.ne...


Report •


Ask Question