Blue screen after unplugged computer

December 7, 2009 at 00:40:33
Specs: Windows Vista
My mother's computer has a Blue Screen of Death (BSOD) She has tried technical support, who told her to buy a new computer. But she's stubborn. She can't get into bios, her keyboard is not responding, and her recovery disk is not being read. Any suggestions?

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#1
December 7, 2009 at 01:01:21
A BSOD is usually accompanied with one or more error messages.
Without knowing that detail we would be guessing what the problem is.

Goin' Fishin' (Some day)


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#2
December 7, 2009 at 01:45:14
There are no errors only the blue screen. My computer was accidently unplugge When it rebooted I received the BSOD. As I stated earlier, I can't get into safe mode bios ore access cd rom for the recovery disk. Any suggestions?

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#3
December 7, 2009 at 01:59:44
Is it a laptop or desktop system?
If a desktop then open up the case, disconnect the power & data cables from the harddrive and any optic drives, disconnect any USB devices. Now turn on power and see if you can boot into bios.
If you can then turn off, re-connect the devices one at a time rebooting between each change until you isolate the faulty component.

If it still blue-screens without any drives or peripheral devices connected then it sounds like the motherboard has been damaged when the plug was pulled.

Goin' Fishin' (Some day)


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