blank messages on AOL mail after being saved in Savd Mail

September 23, 2012 at 07:03:22
Specs: Windows 7
Also one blank message in New Mail, but others, both New and in Saved mail all normal with text in body. But these 3 messages blank except for header, subject line, etc at top ??????

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#1
September 23, 2012 at 08:20:50
Your specs say you have Windows 7 but you posted in the XP section, so which do you have? Also, what email client are you using or are you viewing it on a web page?

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#2
September 23, 2012 at 08:39:09
I have Windows 7 - I wondered why it said XP down at the bottom but there wasn't any box to check anything else - sorry, this does show my level of tech knowledge, or lack thereof :-) I have AOL and it's my normal AOL mailbox that seems to have taken these 3 messages, all from the same sender, and made them blank. Two other messages, also from that sender, are normal / fine ....

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#3
September 23, 2012 at 11:54:56
You can try a couple of troubleshooting steps. First, have the sender look at the mail they sent to you in their sent box to make sure there was actually something in the body of the mail. Also have them send that message again by forwarding it to you from the sent box, it could be something wrong on their end.

Check your email on AOL's email website, if it shows text in there, it could indicate a problem on your side.


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