Bad pool header?

June 28, 2011 at 13:32:06
Specs: Windows XP 32 bit, Intel Pentium 4 2.8 GHz, Corsair PC2-6400(400 MHz)
Get BSOD on a PC, almost exclusively used to surf. So no overclocking or demanding games running. I have run Memtest86 about 9 h - no errors. Have tested the drive using HD Tune and Maxator and Seagate Diagnostics - no errors. No dust in the computer, no temperature problems. Reinstalled OS(winxp 32 bite), updated motherboard and video card drivers and win update correctly but the crashes are continuing.

The latest crasch looks (according whocrashed):

This was probably caused by the following module: hal.dll (hal+0x2EF2)
Bugcheck code: 0x19 (0x20, 0xFFFFFFFF8836B9FA, 0xFFFFFFFF8836BA02, 0x1A010000)
Error: BAD_POOL_HEADER
file path: C:\WINDOWS\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This indicates that a pool header is corrupt.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.

What is POOL HEADER?

The craschen before the latest one was also about file hal.dll as above according to:
This was probably caused by the following module: hal.dll (hal+0x2B68)
Bugcheck code: 0x1000000A (0xFFFFFFFF9CFFB6BB, 0x1C, 0x0, 0xFFFFFFFF80702B68)
Error: CUSTOM_ERROR
file path: C:\WINDOWS\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.

I also thought about updating BIOS but is unsure what to update. Are many different things and don't know what is relevant. www.asus.com/Motherboards/Intel_Socket_775/P5NE_SLI#download

Is it possible to diagnostic other hardware like graphic card, power supply or somthing else?Does someone know what might be causing these crashes? grateful for the help


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#1
June 28, 2011 at 16:15:15
There was only one hit on Google. Here's the quote.

"After many more tests or trials I found the culprit of this obscure BSOD: It is caused by Acronis True Image (Versions 9 - 11) which creates faulty backup images if the image is created from one SATA hard drive to another SATA hard drive or external USB hard drive. This is confirmed 100% by various tests I've performed."

How do you know when a politician is lying? His mouth is moving.


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#2
June 29, 2011 at 00:44:58
I don't use Acronis and I've just one HDD inserted in the PC and have not used any USB stick at the crash time, so this problem is unpossible. I've heard that these crashes have to do with driver conflicts. I've just unistalled, formatted the HDD and installed OS with newest mobo and video card drivers and win update - nothing else. Before this reinstallation I've got BSODs too, but not of this type. Should I upgrade BIOS or increase the voltage on the RAM? Could it be the PSU or video card, and how to diagnostic these?

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#3
June 29, 2011 at 04:43:16
Before you upgrade the BIOS, look at the event viewer for errors. If there isn't anything there, download the manufacturer's tools for the HD & run them. What HD is in the machine?

How do you know when a politician is lying? His mouth is moving.


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#4
June 29, 2011 at 08:00:59
No, there is no errors in the event logg, except the saved dump files I posted earlier. As I said in #1, I've already checked the disk with Maxtor PowerMax v4.23(my disk model) and also with Seagatev v1.2.0.5(handles all disk models) and also HD tune. There where some bad sectors in the first check but it was repaired and the following tests gave no further errors, so I think the disk is healthy now. All this was done before reinstalling OS few days ago.

I have also run error checking for C: under tools(same as Chkdsk.exe?). How do I now check if it has pass without errors or if some errors where found? After the 5 steps in the DOS have passed the PC just reboots by it self.

Maybe there is faulty cables, but the risk is low.


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#5
June 29, 2011 at 15:11:11
It sounds like you took all the right steps. I don't recommend buying memory or other hardware just yet. I like to eliminate software completely.

If you aren't running Acronis, which usually doesn't cause any problems, what about Norton or similar? So many times when I couldn't find the cause, there it was, Norton.

How do you know when a politician is lying? His mouth is moving.


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#6
June 30, 2011 at 01:51:10
I use avast free antivirus and windows firewall. I used microsoft essentials before with same BSOD problems.

However, I checked the voltages both with speedfan and HWmonitor. All values are ok except for the +3.3V. In speedfan this value is 0V while in Hwmonitor it shows 3.38V. So how truthworthy is these softwares and is it the PSU that is the failure?


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#7
June 30, 2011 at 06:00:06
Before you buy a power supply, I would uninstall Avast first. It costs nothing & it can always be replaced. I've replaced alot of power supplies but never because of a blue screen.

How do you know when a politician is lying? His mouth is moving.


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