|Hello, I'd like to do spyware/registry/anti-virus scans in safe mode as scans will sometimes freeze or show up an error message that prevents completion of the scan. In safe mode all external drives show up except a maxtor external backup hard drive. There is also a removeable hard drive that came with the computer, and that one shows up OK as well as all the drives on my photo card reader...why not the maxtor backup? It has majority of my material on it and I want to make sure it is scanned/fixed as well. I have tried unplugging it while in safe mode, plugging it in while in safe mode, plugging it in while off and restarting, etc. Nothing makes it recognized in safe mode. It's usually plugged in and on all the time. It's accessible and visible just fine in normal boot mode, and all the shortcuts and links to maxtor and program files, etc., are accessible in safe mode, but when I go to 'computer' cannot find the icon and when I go into the software portion, all is OK there except it says it cannot find the device, please plug it in/turn it on, etc.|
Any help would be appreciated and thank you in advance.