audio driver malfunction!

January 9, 2009 at 13:31:06
Specs: Windows XP, 2,2 _Ghz / 2 Gb
hi! i recently got tired of vista, and changed to good old xp, but now, cant seem to get the audio to work, i have tried installing different drivers. the system responds by first claiming the audiosystem is working fine when i check. then when i play a song, it just says something is wrong with the system!

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January 9, 2009 at 14:39:10
The 'exact' error message might help.
I doubt if it actually said "something is wrong with the system!"

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January 9, 2009 at 14:44:31
sorry, forgot to post the message.

to write the "exact" message may be difficult, since im from norway, and my OS is in norwegian, but il give it a try:
"Can not play the file because it is a problem with the audio device. It may be that no audio devices are installed on the computer, the audio device may be in use by another application or it may not work as it should."

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January 9, 2009 at 15:34:39
It kinda sounds like a driver problem to me, also. I assume that there are no errors in the Device Manager. Are you sure that you got an 'XP' driver?

Post the audio adapter that you have and maybe we can find one that will work.
If you don't know which adapter you have, download 'SIW' and it should tell you.

Sometimes it can be kinda difficult to locate a driver for an older OS, especially if it's a laptop.

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January 9, 2009 at 16:30:46
well, just found out that no device shows up in device manager, just:
older audio driver
older videorecording units/device
audio codec
mediacontrol units/device
video codec

translation may not be correct!

and i assume you where looking for something like "Realtek Audio Driver v6.0.1.5413_R16" (which is not what showed up)

i could take a screenshot, but its all in norwegian, unless you tell me how to change

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January 9, 2009 at 16:53:20
""Realtek Audio Driver v6.0.1.5413_R16"

Sounds pretty good. I'm not the best driver digger upper around, but I'll see what I can find. I know some other people in this forum are very good at it. Maybe someone will pop in with the answer.

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January 9, 2009 at 17:04:23
I found one that looks pretty good. Have you tried this one?:

Lykke til!

Here are a couple more:

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January 10, 2009 at 02:08:43
the audio driver i mentioned is not neccesary the driver i need, just something that popped up when i typed my computer name along "audio driver" in google.

i have already tried the first one, but can try again. thanks for the links though

tusen takk!

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January 10, 2009 at 07:19:00
2 out of the 3 drivers you found didnt work, and the third was reported corrupt by winrar...
still no sound

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January 10, 2009 at 08:28:54
Sorry about that nordeng92. Down load and run SIW (free).

It should tell you exactly which adapter you have. Hopefully you or one of the helpers here can find it by doing a Google search.

Lykke til!

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January 10, 2009 at 10:14:03
it looks to me that i dont have any adapter, though i dont really know where to look. could you maybe give some directions or upload a printscreen? using SIW

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January 10, 2009 at 10:56:28
I will sure try to give you some directions nordeng92.

I would suggest getting the info on the motherboard first. Look on the left part of the the screen for 'Hardware'. Open in up and then find 'Motherboard'. Select it, and on the right side you should see 'Model'. Make a note of the model in case it might help.

Then look on the left for 'Devices'. Open it and look for 'Sound and video game controllers'. Then under it look for an 'audio' controller. Ignore the 'Old'(legacy) one. Select any other 'audio' device (Realtek?) and check the right side for 'driver' entries. There should be a 'version' entry. It would be the original version that the laptop came with. It should 'definitely' work and possibly later versions will also work.

I'm not that great at giving directions. I hope they work. :-)

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January 10, 2009 at 11:22:27
motherboard: poyang

i found something called media controller, but no audio controller.
i opened it and looked under driver, there was just alot of numbers :S

note: the OS im running now is not the OS that came with the computer, im not even sure its an original, a friend of me did the changing...

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January 10, 2009 at 11:40:35
I've done some searching for drivers for a Poyang motherboard and haven't had any luck.

When you looked in SIW I guess you found that the manufacturer was 'Poyang'. Hopefully there was a Model number under the Manufacturer's name. If there was, post it and I'll try some more searching with it.

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January 10, 2009 at 11:59:46
I might have stumbled on a clue, nordeng92.

It looks like that 'Media controller' thing that you found in SIW might be the audio adapter. It appears to be a 'HD" audio adapter. I'm not familiar with HD stuff.

What were the numbers and info that it showed for it?

(edit) It might be that it's installed ok, but maybe there is some setup that is necessary to get it working. I'm not really sure. This is out of the range of my experience.

Just a guess. How about checking your manual to see if it has anything to say about setting up your audio controls. That might be a problem since the switch was made from Vista to XP.

(edit again) Which SP level are you at? It 'might' be that it needs SP1, SP2 or SP3.

(edit even again) I'm still trying to get some information about this High Definition stuff.

I see things about a "microsoft UAA bus driver for high definition audio". I haven't been able to determine if it's required or not. Do you see it in the Device Manager? If it is needed, it can be found at

I have found some people who fixed their HD sound problem by uninstalling their sound (Media) driver, installing the MS UAA driver and then reinstalling their audio (media) driver. But I still wonder if SP3 is all that is needed.

Check in the Bios to make sure that the OnBoard audio adapter is not disabled. I don't remember ever seeing a Bios with that option, but I guess there are some.

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January 10, 2009 at 14:32:54
this would be so much easier if i was able to upload any pictures, is this possible?

im currently running SP2

i can confirm that the copmputer is using an HD device.

as to how i uninnstall a driver i cant find, i have no idea.

and some sort of manuall to the computer i never got.

... and thanks for spending so much time helping me :)

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January 10, 2009 at 15:00:51
I don't think any pictures are needed, nordeng92. I think we have all the information that is required. The driver seems to be installed ok. The only question, that I see, is 'why isn't it working right'.

At this point I think my suggestion would be to download the "microsoft UAA bus driver for high definition audio" driver from Then
1. Uninstall the 'Media' driver
2. Install the UAA driver
3. Reboot and reinstall the 'Media' driver.
That seems to be the required procedure if SP2 is installed. Maybe your friend that installed XP could help you with that.

If you paid someone to do the XP install, I think you should be able to go back to them and ask them to fix the problem.

A driver can be uninstalled by going to the Device Manager, right click the driver and select uninstall. When you reboot, windows should recognize the device, realize that there is not driver for it, and ask for directions to the driver installer.

But since I have no experience with this sort of a problem, You might consider starting a new post here with a title something like 'Help with getting a HD audio driver working'. Maybe someone has already encountered this situation.

Oh, and i'm very happy to 'try' and help.

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January 10, 2009 at 15:53:27
only one small problem... i tried uninstalling the driver, but no such option was given :S i then checked the graphic driver, there was an own tab for driver.. i then whent back to the media controller, and found no such thing.

btw, the friend who did it took no charge, he was just intrested in what was wrong. but i could ask him to help me with this to... hes like norways third best cs player, so he knows alot with computers...

im going to open another post with the name you suggested, continue there? what info should i give there?

and where should i put the post?

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January 10, 2009 at 16:38:08
I don't understand why the "Media Controller' doesn't have a driver tab. That is strange. There is the possibility that it's a Vista driver, somehow got installed and will not work for XP.

Double posting is frowned upon, but I think it's a good idea in this particular case. I think you should copy your first post, and add that it's a High Definition audio adapter and you are at SP2. Mention the "Microsoft UAA bus driver for high definition audio", and maybe ask if it is needed. It would be a good idea to reference these postings with the following link:

Put the post in the WindowsXP forum.

Lykke til!

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January 10, 2009 at 16:47:34
are you from norway or are you just having fun with google translate? xD

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January 10, 2009 at 17:43:11
Google did it, but I am a USA resident of 100% Norwegian descent. :-) All my grandparents came from around Trondheim.

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