|I have XP Pro with SP2 in the same configuration as it was received back from warranty repair. I now need to install SP3 in order to upgrade to Office 10. When I start the SP3 install, it runs until it comes to the "inspecting current configuration" message. About 3-4 minutes later, I get the dreaded "acpi.sys is open or in use ..."|
and everything comes to a screeching halt.
Because the only disk drive I have is NOT a SATI drive and I have no other external devices, it seems like my system would not normally have either acpi.sys or acpiec.sys in use. Consequently, I have booted into safe mode with my wireless turned off in hardware and then tried copying acpi.sys and acpiec.sys an alternative location in a different directory on the hard drive and then renaming the two files in place as well as removing the two files. Neither way works.
Can anybody make any suggestions that might work to get this darn acpi stuff out of the way so I can get SP3 installed (which should replace the already installed acpi* files from looking at the list of files in SP3), please?
Thank you for any light you're able to shed.