ati2avg failure with winxp

Microsoft Microsoft windows xp pro full...
March 15, 2010 at 12:19:54
Specs: Windows XP HOME SP3, 2GB
Hello there
I am experiencing a problem under win xp with an Ati 1300 graphic card in which a blue windows appears now and then saying something about "ati2avg". It turns out that this error shows up quite randomly. The first solution I tried was as simple as this:

I downloaded the driver file

Option 2 - Individual Downloads

from this link

http://support.amd.com/us/gpudownlo...

and install it rightaway under win xp.


For a day or so the problem seemed solved. Nonetheless, I just noticed the same error again under Win xp: Win xp shows a Blue Window in which says something about "ati2avg".

What would you suggest? Is there anything I missed in the solution? Should I try by installing
Option 1 - Full Software Suite?
Should I have removed the ati drivers before installing the new ones? Might that be the problem?

I would like to ask also whether this might be solved by downloading any other kind of drivers for the chipset=mother board. In that case, what drivers?
Thanks in advance

http://www.arreglaordenador.com
In-home technical services for computers to individuals and small companies. Arganda, Madrid, Spain


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#1
March 15, 2010 at 13:38:49
"Should I have removed the ati drivers before installing the new ones?"

Yes.

"Might that be the problem?"

Yes.

"I would like to ask also whether this might be solved by downloading any other kind of drivers for the chipset"

If you haven't installed or updated them, it certainly wouldn't hurt to do so.

"In that case, what drivers?"

Have no idea because you didn't list the make/model of your motherboard or at least the chipset it's based on.


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#2
March 15, 2010 at 14:37:37
Thanks
And as for the motherboard drivers,

First choice: Should I try to check the mother board by writing wmic in a dos command prompt and then write Baseboard?

For example, in Product I am seeing G31T-M2 and in manufacturer field I see Fujitsu Siemens.

Should I start by searching for the drivers for this chipset/motherboard I tried by typing in "G31T-M2 driver" in Google search box? When I did that then I got some results among which the next one can be found
http://www.bioticaindia.com/g31t-m2...
http://drivers-free-download.com/dr...
http://driversdownloaddriver.com/ta...


Could you please let me know whether there is any special website to find any kind of driver like this which might be more reliable than the others in order to avoid virus downloads and things like that?

Second choice: Otherwise, instead of following the previous links,
Might the most straightforward path be to go straight away to the manufacturer's website?

To do that I would get the manufacturer name, fujitsu, through the msdos command wmic and then I would look for the corresponding mother board's driver in fujitsu.com

Thanks

http://www.arreglaordenador.com
In-home technical services for computers to individuals and small companies. Arganda, Madrid, Spain


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#3
March 23, 2010 at 09:37:52
Ok,
this is what I did.
I removed the 1300 ATI drivers by uninstalling them. The uninstaller asked me whether I wanted to remove all the drivers from the ati graphic card, even those ones from the chipset related to ATI. I choose this choice, that is to say, removing all related to ATI.
Then I went to
http://support.amd.com/us/gpudownlo...
and downloaded
"Option 1 - Full Software Suite" drivers for my ATI 1300 graphic card.

Then I installed it under win xp home. It seemed to be working fine for a few hours. But the problem is that it just failed again. That is to say, now and then windows keeps showing the blue screen and getting stuck without nothing more to do but reboot the computer.
It is kind of a headache, I do not know what to do more and I think I did what had to be done in these cases.
Might it have something to do with:
- broken graphic card?
- windows xp home update missing?
- mother board(chipset) drivers not updated?

What would you check now?
I am desperate.
Thanks a lot.

http://www.arreglaordenador.com
In-home technical services for computers to individuals and small companies. Arganda, Madrid, Spain


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Related Solutions

#4
March 23, 2010 at 11:21:50
Should I have run ccleaner after uninstalin the ATI drivers?
Should I have manually deleted the c:\ATI folder after uninstalling the ATI drivers in case there were an ATI folder under c:?
Might all this be the cause of this ATI NOT WORKING?
Otherwise, should I downgrade to WIN XP SP2 like they say in
http://forums.amd.com/game/messagev...
Might that be the problem?
Might the reason of all this that the graphic card is broken and purchasing a new graphic card is needed?
Any other idea?
Thanks a lot

http://www.arreglaordenador.com
In-home technical services for computers to individuals and small companies. Arganda, Madrid, Spain


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#5
March 24, 2010 at 09:38:21
I have not opened the case yet to take a look at the ATI board.
I wonder though whteher this next link's post might have to do with the problem.

http://www.techspot.com/vb/topic153...

"installed a temp monitoring system on my 9100 laptop, and I recorded the temps at idle and full gaming loads. The cpu was hitting in the mid 150's (F) under load and idling at 129. The chipset was hitting the mid 150's under load, and idling at 136. The GPU was hitting low 160's under load and idling at 134. All of these temps are high, at idle and load. I pulled the three fans out of the laptop, cleaned them (they were pretty clean to begin with) and tested again. The temps barely dropped (1-2 degrees).

So I pulled the laptop apart, pulled the thermal pads that Dell used and checked the heatsinks for contact. The cpu and northbridge heatsinks sat right on the chips, so I reassembled them with AS Ceramique thermal paste. I pulled the RAM sink and heatsink from the ATI 9700, and removed the thermal pads from them. I noticed that one of the two RAM thermal pads were discolored. Interesting. After pulling the GPU thermal pad, I placed the heatsink back on the GPU to check it for clearance.

I found the problem! The heatsink on the 9100 is almost .050 of an inch off of the GPU chip. The thermal pad showed that the GPU and the heatsink were not in close contact. I laughed my rear off when I saw the gap. How in the heck Dell thought this was ok is beyond me."

http://www.arreglaordenador.com
In-home technical services for computers to individuals and small companies. Arganda, Madrid, Spain


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#6
March 24, 2010 at 11:32:39
I used driver sweeper to remove those ATI files that were still present after running the ATI Windows uninstaller. The problem now comes up because there are still 3 files which driver sweeper cannot get rid of:

C:\WINDOWS\prefetch\ATICIMUN.EXE-1F6B5A4B.pf
C:\WINDOWS\prefetch\CCC.EXE-32F6BBE7.pf
C:\WINDOWS\prefetch\CCC.EXE-32F6BBE7.pf

Does anyone know why this might be happening?
Is it critical that I get to remove those files somehow before installing again the latest ATI drivers?

In the worst case, if I did not get the ATI working and therefore I decided to let it stay without installing the driver, considering that I do not want to use video games at the computer,

Should I experience any problem from now on when using the computer for work tasks like word, excel and stuff like that without installing the ATI driver?

Thanks a lot for your suggestions.

http://www.arreglaordenador.com
In-home technical services for computers to individuals and small companies. Arganda, Madrid, Spain


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#7
March 24, 2010 at 12:02:22
Hello
I eventually could delete those files by just clicking on them in windows and deleting, that is to say, the normal procedure even though driver sweeper had not been able to remove them. Then I just installed the latest ati drivers. Let's see if this fix works eventually. Otherwise, I might have to think either in installing a DNI driver or an omega driver for ATI graphic cards.
I will keep you updated.
For the time being I am seeing the screen properly, but since this kind of blue screens with the ati2davg message are quite random in time, I will have to wait.
Thanks for your suggestions.

http://www.arreglaordenador.com
In-home technical services for computers to individuals and small companies. Arganda, Madrid, Spain


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#8
March 24, 2010 at 13:16:33
Check your BIOS AGP, CPU and RAM settings are set right... just on the off chance. People tend to miss the fact the incorrect BIOS settings can seriously mess ya shizz up.

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#9
March 24, 2010 at 13:31:44
Thanks
As for BIOS AGP, I check that the fast write mode is disabled. But I do not know what other things I should check for AGP, RAM or CPU under the BIOS.

http://www.arreglaordenador.com
In-home technical services for computers to individuals and small companies. Arganda, Madrid, Spain


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#10
March 25, 2010 at 09:49:47
Ok, then I'd reccomend getting a hold of the manual for your motherboard, or searching online to find instructions for your BIOS. AGP Aperture Size is a setting I believe can sometimes (usually system slowdowns/instability) cause problems if incorrect. Fast Write, or any shadowing can often cause problems. Incorrect AGP mhz speed can mess things up if that's wrong. Make sure it's on Auto, or if that option isn't available, try to find out what your card supports. I often find it's around 66mhz (AGP3.0 8x), but don't take my word for it.

If it were me, I'd think about reinstalling Windows with the vague idea that somewhere along the lines, human error has caused a driver mixup and it's just messing with the OS hardware configuration.

You could try system restore points as far back as possible, if you get lucky then go with it, if not then undo the restore.

Another idea, might be to check that it is actually the graphics card. Also, I don't know if anyone has mentioned it, but a classic diagnosis is MSCONFIG from the run command, found on the start menu. Temporaraly disable the appropriate areas until you come accross a clue.

Um, and lastly, the final thing I can think of at the moment, if I was in your situation, would be to check from Safe Mode that ALL old (and unused) drivers are REMOVED as that is a number ONE cause for problems with hardware.

I recently went from an nVidia GeForce 6600LE card to an ATI Radeon X800 Pro/GTO card. I was so busy building the computer and concentrating on the hardware, that I forgot to actually remove the old drivers, not a move I usually make. I got rid of the old ones, but I found that two nVidia based programs where loading up after logging in to Windows XP. nVidia graphics card users will be familiar with the programs. So, I removed these and it solved a random crash similar to yours. It also sped the graphics up somewhat.

Keep posting, and I'll let you know if I end up with anymore ideas. haha. Good luck, fellow computer user. =)

(make sure you've exhasted other options before reinstalling, it's better to know what the problem IS rather than just burrying the evidence and forgetting about it, so you can better defend yourself against these issues in the future)

...It is simply phsychological analysis consisting mostly of theories I myself have to decypher and deter their respective plausibility...


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#11
March 26, 2010 at 06:47:19
Hello
Thanks for the exhaustive response.
Eventually after two days, the failure showed up again. I have to say that I forgot to run ccleaner to delete any entries in the registry aftger uninstalling the drivers before reinstalling them. What I did do was running the driversweeper to remove all files not erased by the uninstaller.
So now I have to try it by running ccleaner after uninstalling the drivers to check whether there is any entry there which should have been removed before the new reinstall. Other than that, I can think of installing a third party driver like
Omega Drivers. What do you think of this choice? Should this help?
What do you think of Direct X? Might a directx driver be related to this problem? Should I update to the latest directx verions available?
Might this problem be related to a broken RAM module?

Thanks

http://www.arreglaordenador.com
In-home technical services for computers to individuals and small companies. Arganda, Madrid, Spain


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#12
March 27, 2010 at 06:14:12
I'd doubt it was a broken RAM module, but that's easy to diagnose, just test with/without certain modules and see if it still happens, although that too would be exhaustive.

Run DXDiag to check for any issues, otherwise, running DirectX 9c should be alrighty, unless you have a DirectX 10+ machine.

It couldn't hurt to update DirectX, to my knowledge, updating does not have any ramifications, unless speed, graphical improvements and compatibility are bad things.

That 'driversweeper' sounds like a good plan, although I've never used one..

..'n you're welcome, just hope I'm of some use.
=P

...It is simply phsychological analysis consisting mostly of theories I myself have to decypher and deter their respective plausibility...


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#13
March 27, 2010 at 09:05:10
How could a RAM memory failure be checked if the computer just had one RAM memory module? Is there any freeware to check whether RAM memory is broken or not?
Thanks

http://www.arreglaordenador.com
In-home technical services for computers to individuals and small companies. Arganda, Madrid, Spain


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#14
March 29, 2010 at 04:24:07
Ah, bummer. Well, yes there are plenty out there. Finding a safe legit one is a different matter. Maybe you could try Google and search, but if you can get a well known site, then I guess that's a bonus. The best ones, IMO, are the ones that scan before the OS boots, so it can get to the locked areas. Remember to scan it for viruses and the like.

One minor check, is a setting in the BIOS that allows the post to check for discrepancies in the RAM module/s, by default it's turned off, but you can turn it on for the sake of the check. You'll have to use your initiative in finding the BIOS setting, because I don't know what BIOS you have.

It's a simple and safe setting, so I don't think it'll be in any sort of Advanced Settings, as I'd at least imagine. Mine is Award (Pheonix) so if you have that, then I can pretty much point you in the right direction. (respectively)

Please note, that you will likely need an FDD because most programs that scan RAM will check via a small program on a Floppy Disk.

If you have a trusting friend with applicable RAM, then maybe you could borrow theirs for diagnostics?

...It is simply phsychological analysis consisting mostly of theories I myself have to decypher and deter their respective plausibility...


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